As the name suggests, Canada Post is a postal service based in Canada. When you are shopping online, you can expect your packages to be delivered by Canada Post. Ordering the things you need right at your doorstep is convenient. The only downside is that you won’t receive the things you order immediately. Users have to wait to receive the mail to see the products they ordered. Sometimes, the package can take more than the expected time to be delivered. This makes it important for the users to track their packages to know the exact delivery date.
Generally, packages that are being sent by Canada post are associated with tracking numbers. These tracking numbers give the users updates about the arrival of the package at different locations. They act as way points and the same can be found on Canada Post.
But recently, some users are not able to track their packages on Canada Post. If you have been facing the same issue as well, here are some things that you can try to fix it. Take a look!
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Possible fixes for Canada post tracking number not working:
1) Use the third-party app:
The app on which you ordered a product should give you all the details and updates about your package. You can easily track your package and be prepared for its arrival due to the constant updates you will get. Apps like Amazon will send you an SMS and an Email, giving you the updates for your package. There are many other websites that do the same. So you need not worry about missing any updates. You might not even have to use Canada Post and track your package using its tracking number.
2) Check your internet connection:
You may fail to receive live updates about your package if your internet is not running at the optimum speed. To check that, open other apps on your device. Check if there are latency issues. If there are, try power cycling the router or contact your ISP to get your connection fixed.
3) Use a different browser:
Switch the browser you are using right now. Using a different browser to access the Canada post website should bypass any problems posed by troublesome extensions or cache files. Apart from this, there isn’t much you can do about the situation. Many users have to deal with the no functional tracking numbers and a fix from Canada post is long overdue.