When using any peripheral from Logitech, you should be using the Logitech G Hub application to maximize the potential of the device, as this application offers a bunch of customization features, setting up macros, and device settings you can change. Almost every Logitech device supports customization options, and Logitech G hub is perfect for the same. But, to change the settings of your mouse via the application, it must be detected by it. Unfortunately, there are many reports from users stating that Logitech G Hub is not detecting their mouse. Since you are reading this guide, chances are that you have also encountered a similar issue. If yes, consider reading this guide till the end for workarounds to fix it.
Well, as per reports, this issue has been more prominent in the latest version of Logitech G Hub. So, if you are using an updated version of the application, chances are that this might be the reason why you are encountering the issue. That said, try these workarounds, as they have been able to fix the problem for many.
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Logitech G hub not detecting mouse: How to fix it
Restart
First things first, start by simply restarting the Logitech G Hub application on your PC, followed by a PC restart by if the previous step didn’t work. A simple restart might be all that’s needed to fix the problem. If the issue is not yet fixed, try the next workaround.
Connect mouse to a different USB port
On your PC, you will find that there are multiple USB ports using which you can connect various peripherals. So, consider connecting your mouse via a different USB port, and then open G Hub to check if it recognizes the device.
Run Logitech G Hub as Administrator
This issue can also be the result of permission-related issues, which is why running Logitech G Hub as an administrator might fix the problem. To do this, first, close the application and make sure it is not running in the background. After this, right-click on the application icon and select the Run as administrator option. Once the app is launched, connect your mouse, and then it should be recognized.
Change Mouse Speed
Open Logitech G Hub, and then go to the Mouse Settings menu. Here, select Additional Mouse Settings, where you need to change the mouse speed. Once the setting is changed, restart the application, and then connect your mouse. It should now be recognized.
Download an older version of Logitech G Hub
As mentioned earlier, this issue is primarily occurring on the latest versions of Logitech G Hub. So, to get rid of it, you can try downloading an older version of the application and then use it. To do so, visit the official download page by clicking here and selecting the Download option on an older version.
Device Manager Workaround
For this workaround, follow these steps:
- First, right-click on the Start button on your Task Bar, and select the Device Manager option.
- Now, under the Human Interface Device option, select Logitech Virtual Mouse.
- Here, right-click on it and select Uninstall. Now, restart your PC, and don’t forget to disconnect your mouse.
- Once the reboot is complete, reconnect the mouse and then check whether the application recognizes it.
Use Default Settings
It is possible that the settings you have applied are causing the mouse to not get detected by the application. To fix this, here’s what you can do:
- First, close the application and ensure that it is not running in the background. After this, go to the following path: C:\Users\[USERNAMEFOLDER]\AppData\Local\LGHUB.
- In the LGHUB folder, find the settings.json file, and create a backup of it.
- After this, delete the settings.json file in the LGHUB folder.
- Now, launch G Hub, and all the settings will be set back to default, hopefully fixing the issue.
Close all G Hub Processes via Task Manager
For this workaround, you need to open the Task Manager. Press Ctrl+Shift+Esc for the same. This will open the Task Manager. Once opened, go to the Processes tab and find all the processes related to Logitech G Hub. Once found, right-click on them and select End Process. After all the processes are cleared, launch G Hub to check if it recognizes the mouse.
Download the right version for your mouse
Based on the mouse you are using, you need to have the correct Logitech G Hub application installed. So, go to the official Logitech website and search for your mouse model to get the correct download link of the supported application. After this, the application should be able to detect the mouse.
Reinstall G Hub
Finally, if none of the workarounds have been of any help, the only thing left to try is to uninstall the application. You can do this in two ways. One is via the Apps and Features menu and the other involves doing so manually. Here are both the methods:
Apps and Features menu
- First, go to the Windows Start menu and search for Apps and Features or Installed Apps. Click on the first result.
- In this menu, you will get a list of all the applications installed on your PC. Here, find Logitech G Hub and click on the three-dots button.
- Now, select the Modify option.
- In the next window, select the Reinstall G-HUB option, then click Reinstall.
- After this, the application will be reinstalled. Now, check whether the issue persists.
Clean Install Manually
To perform a clean installation of the application, begin by uninstalling the application. You can follow the same steps as mentioned in the previous workaround, but instead of selecting the Modify option, select Uninstall. Once the application is uninstalled, go to the following directories and delete the LGHUB folder found inside them:
- C:\Program Files\
- C:\ProgramData\
- C:\Users\<user name>\AppData\Local\
- C:\Users\<user name>\AppData\Roaming\
- After this, open the Registry Editor by pressing the Windows key and trying Regedit.
- Here, navigate to HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ and delete the “{521c89be-637f-4274-a840-baaf7460c2b2” key.
- Once done, restart your PC and then reinstall Logitech G Hub to check if the issue is fixed.
Well, these are the effective workarounds you can try to fix the Logitech G Hub not detecting mouse issue. We hope that you find this guide informative. If you did, consider visiting Android Gram daily for more such interesting content.
