The American Airlines app makes boarding flights a lot easy with its services. It is a great travel buddy for someone who has to travel a lot. Apart from printing boarding passes easily, users can access other helpful updates as well. Check if there is traffic blocking the route to the airport to plan when to leave. One can find many more features on the app that can make their journey smooth. Since the app is so helpful, it should be in its best working condition at all times.
But as far as Android apps go, it won’t be too long until users start facing issues. Problems that affect a mass audience are more common than you would expect. That is why you should have the following list of troubleshooting methods handy. If the American Airlines app ever fails to work on your Android or iOS device the way intended, you can use the list to fix it.
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Fixes for American Airlines app not working on Android and iOS:
1) Check internet connection:
A strong internet connection is the most important thing for an app to work smoothly. Ensure that your internet connection is working by opening other apps on your device. A jittery experience in almost all apps is a good indicator of an issue with your internet connection. Contact your ISP to fix the issue as soon as possible. When the internet is fixed, the American Airlines app will work fine on your Android or iOS device.
2) Clear cache files:
The steps to clear the cache files for an Android device are different from an iOS device. Let’s go through the steps for both the operating systems one by one.
For an Android device, press and hold the American Airlines app icon. This will open a small menu. From there, select “app info”. Now, look for ‘Clear cache’ and select that option to clear all the cache files for that app.
On an iOS device, go to Settings > General > storage > American Airlines app > Offload app.
After this step, any problems with the American Airlines app should be fixed for almost all Android and iOS devices.
3) Update the app
Check the Play Store on an Android device and the App Store on an iOS device to check if there is a pending update for the American Airlines app. If there is, install it and check if that fixes the app.
4) Reinstall the app:
If there are no updates available for the app, reinstalling it is a good option. Uninstall the app from your Android or iOS device and restart it. After the restart, install the app again. This will install the most recent version of the app available to your device.
5) Check the server status:
If none of the troubleshooting methods work, it is quite possible that the American Airlines servers are bottle necked. Search American Airlines app server status in your browser and also go through relevant hashtags on Twitter. This will let you know if the American Airlines servers are down. If they are, you will have to wait until they are up and running again.
