PlayStation 5 is a powerful gaming machine. This next-gen gaming console took the community by storm. Folks were in awe of the stylish design as well as the great performance output. Sony is rapidly optimizing the device and making it better than before. There are already a bunch of PS5 exclusive games that have been a total hit. But, there have also been several complaints regarding different issues. It turns out that PlayStation 5 is still not in perfect condition. One of those issues is the Unidentified Error occurred issue that has caused trouble for many PS5 users. So without further ado, let us proceed with the main topic and give you the solutions.
Also read: How to fix the PlayStation app not working issue?
An Unidentified Error Occurred on PS5: Fixes & Workarounds.
Below, we have mentioned some solutions that will help you get rid of this annoying issue. You will also find some general troubleshooting methods down below. We recommend you give them a try as well.
1) Restart your PlayStation 5.
2) Now, try purchasing the item once again.
3) If the issue persists, then make sure that your PS5’s PSN servers are working. You can check this through the PlayStation Network website.
4) Make sure that your payment location is the same as your PlayStation 5’s location. Mismatching information can also trigger this issue.
5) Check your PS5 Account and make sure that you have enough money for the purchase. Otherwise, your console might throw the Unidentified Error occurred.
6) Make sure that your card/account (purchase method) has enough funds.
7) Some folks have suggested that repeatedly pressing the X button on your control will fix this issue. But, take caution as this might repeat your purchase as well.
8) If nothing else works, reset your console.
Well, this brings us to the end of this article. We hope you were able to resolve the issue. If the trouble still persists, then make sure to contact customer support for further assistance. Stay tuned to Android Gram for more related articles, and happy gaming.
