The past few years have seen a steady rise in the number of diseases and health problems. Several scientific studies have linked numerous chronic diseases to family history and genetic factors. This is one of the primary reasons why people have started finding their ancestral records and tracing their family histories. Many people who come from mixed racial backgrounds also feel entitled to trace their DNA and ancestry for medical purposes, health awareness, and well-being, and due to a genuine wish to meet their distant family members as well. Now, while more people are tracing their family tree than ever before, the task can still seem daunting, right? This is why you need the Ancestry app.
The Ancestry app is one of the most popular, easy-to-use, and efficient ways of exploring who you are and where you come from. The app lets you find your roots through photos, stories, historical records, and a lot more. Users can even take the AncestryDNA test and find their ethnicity and family communities. Discover your history with a single relative’s name whenever and from wherever you wish to. Easy, isn’t it?
While the Ancestry app does really amazing work, it is also common for users to experience problems with the app. The app, just like any other app can show problems and these issues may disrupt the app’s functioning as well.
Here are some fixes and workarounds that users facing problems with the Ancestry app may try
These are simple fixes and workarounds. Users do not need any technical assistance to carry them out and are equally as effective too.
1.) Make sure that your device has good network coverage. Poor network on devices often leads to problems like these. Switch to another Wi-Fi network or switch off your Data Connection and turn it back on.
2.) If the problem persists then close the Ancestry app and reopen it.
3.) Make sure that you are using the latest version of the Ancestry app. To do this, open the Play Store on your Android device and search for the app. Tap on the app name or icon and if you see “Installed”, it means you are using the latest app version. If you see “Update” then tap on the option and download the app updates.
4.) Or else, simply uninstall the app. Tap the “Uninstall” option next to the “Installed” or “Update” option and once the app is uninstalled, tap “Install”. Apple users can do so by heading to the App Store on their devices. Here is a related article that you might want to go through, Google Family Link app time limit not working: How to fix it?