In Escape from Tarkov, survival elements are present, but it isn’t a survival game. The game has some minor features as opposed to its core offerings, which are quests and story mode. You will be exploring the city in story mode and trying to figure out what happened. There will be tasks that require more than one player, there will be chaos, and even things like mortar strikes will occur during a raid. However, nothing’s more annoying [and sometimes chaotic] than an incomplete in-game purchase. Facing the error 3032 while trying to purchase from the in-game store? Read this article to know how to fix or work around the error.
About the Escape from Tarkov (EFT) error 3032
Sometimes, purchasing the game or in-game charges does not go as planned. One such problem faced by multiple gamers of Escape from Tarkov was the error 3032. While completing the payment an error is displayed which read ”Sorry the payment cannot be completed now”. Please try again later or contact support. Read below how to fix this error and how to go ahead with this issue.
The error is caused due to a weak connection with the payment gateway. The payment gateway of EFT sometimes undergoes unplanned maintenance or is taken down by the developers due to reasons unknown. This is very annoying especially if you are in the middle of a transaction. Well, ethically the payment may be canceled and discarded instantly. But sometimes it can go the other way as well.
Many Escape from Tarkov players also faced issues while buying the game from Xsolla as well. The website seemed to be not running efficiently during sales and refused to accept payments. Some of the users believe that the live chat option is also not reliable. This occurs in other payment options as well around the world if the payment system isn’t properly maintained. The cash remains with the gateway platform or is refunded back to the sender.
What can you do?
In such cases, contact the support page or immediately or drop a mail. The Escape from Tarkov servers may take a while to be back, hence wait for at least a day or two for the team to either fix it or respond to our query.
Some players who bought a copy from G2A (merchant) were able to play the game for a while. Until sometime later the game asked the user to buy the game instead of play the game. In that particular scenario, the refund was initiated and received successfully. This might have something to do with getting cheated by Trial keys or Giveaway keys which only last for a limited time. Hence always buy your games from a credible source like escapefromtarkov.com.
Support page
Hence the only working way to resolve this issue is to contact Xsolla from here. And don’t forget to include all the details and attach a payment proof as well, if any has been deducted. You can also choose to wait it out – the developers and Xsolla will usually solve the problem within a day or two. You can then purchase from the in-game store without having to face errors or pre-mature transactions.
