Up to 100GB of Cloud Storage is provided by Sony through their PlayStation Plus subscription service to their players. So, with this, your saved data is always saved in the cloud saving you the hassle of copying your data if you buy another console and even the risk of data deletion. However, sometimes PS5 throws an Error that says: “Saved Data cannot upload to Cloud Storage”. So, if you are facing the same error, don’t worry as we are here to provide you with a solution. Here’s everything you need to know.
PS5 Cloud Storage Error
Many players have been reporting that they are unable to make use of the PS5 cloud storage which means that they are prohibited from saving their game data on the cloud. However, when it comes to identifying the causes for this particular problem, we don’t have a definite answer. But we do have some solutions which can help you get over this issue.
PS5 Cloud Storage error: Fixed
Note: Before trying all the methods mentioned below, make sure that your PS5 is updated to the latest software.
The “Saved Data cannot upload to Cloud Storage” issue can be solved by following the given methods.
Fix 1: Email Verification
So, if you are facing this error, it is most likely that you have not verified your email address. To do so, simply go to
- Settings>User and Accounts
- Sign in with the email you are currently using.
- After you’ve done this, open your email and click on the verification link sent by the console.
- As you’ve completed verification, the Cloud Storage error will be fixed.
Fix 2: Restore Licenses
Well, another reason why many players are facing this error is that their licenses are not valid and need restoration. Once you’ve done this, it will hopefully allow you to connect to the cloud storage without any further issues.
To restore licenses, simply head over to
- Settings>User and Accounts>Other
- There you will find an option that says ‘Restore Licenses’
- Select it and you’re good to go.
Fix 3: Restore Default Settings
- First, go to safe mode by holding the PS5 power button. You’ll hear one beep initially and another after 7 seconds.
- Now, select Rebuild Database. The PS5 will now restart.
- After the restart, go to safe mode again by repeating the first step. However, this time select the option 4 which is Restore Default Settings.
- This method seems to reset your PS5 but actually it doesn’t. Now, you can upload your saved data to the cloud storage and the error will be fixed.
These three methods should fix the “Saved Data cannot upload to Cloud Storage” issue on your PS5. However, if it doesn’t work for you, consider the following steps:
- Try to restart your PS5 and then follow the methods given above.
- Check your network connection. If you have an unstable network, it might be causing this error in the first place.