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PS5 online status unknown issue: Fixes & Workarounds

by Swastik Sharma
6th July 2022
in Games, News, PlayStation
0
PS5 online status unknown issue: Fixes & Workarounds

Unable to play games due to offline status? Wondering how to fix the PS5 online status unknown issue? Then you, my friend, need to read the whole article. A lot of PlayStation users have been struggling with this issue for quite a while. Sony said that PSN servers are facing an outage which is causing this issue and it will be fixed after the servers are back online. But, the issue still persists for a lot of folks. In this article, we will tell you some solutions that will help you fix this issue for good. So, make sure to stick with us till the end.

PlayStation 5 is the most recent console in Sony’s PS series. It is sleek and powerful. With new hardware, PS5 performs way better than other consoles on the market. The new design looks very stylish and clean. Folks love the machine and it can run all the games smoothly. You can even play most video games at 120 Hz framerate on the new PS5 console. This alone makes it better than the previous hardware. From the software standpoint, PlayStation 5 could use some more work. Folks have experienced a lot of problems. One of them is the PS5 online status unknown issue. So without any further ado, let us proceed with the solutions.

| Also read: How to fix the Unknown hard error on Windows 11?

PS5 online status unknown issue: Fixes & Workarounds

PS5 online status unknown issue: Fixes & Workarounds.

There are a few solutions to the PS5 online status unknown issue. We have mentioned all of them below for you to try. You will also find some general troubleshooting tips that will come in handy. So, let us begin.

1) The first step is to restart your PS5.
2) Now, make sure that you have a stable internet connection. We recommend using an Ethernet cable over a wireless connection.
3) Disable your internet connection and then reconnect the console after some minutes.
4) Next, go to Settings> Account Management> Sign Out. Now, restart your PS5. From the Options screen, select Log In with Online Status. Now, simply sign in to your account.
5) Some folks have even tried logging in through a different account. This has fixed the issue for them, so it is worth a try.
6) Make sure that the PS servers are not down. You can check the server status on the PSN Service Staus website.
7) Go to Network> MTU and set the value to 1473. This might also fix the issue.

Well, this brings us to the end of this article. We hope that you found it helpful. Stay tuned to Android Gram, and happy gaming.

Tags: PS5
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Swastik Sharma

Swastik Sharma

An avid gamer who happens to love writing. When I'm not gaming, writing, or watching anime, you might find me scrolling the Steam store.

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