Safeway is the ultimate heaven for users who don’t want to visit general stores to buy their basic dietary needs. It helps them plan their meals and also offers pet food orders along with prescriptions for both families and pets. It is a pretty popular application that is used by a wide variety of users. However, it is not without its fair share of issues. A lot of users have been complaining about encountering an error when they type their ZIP codes in the application. So, if you too are facing the same problem where the Safeway app is not recognizing your area’s ZIP code, consider reading this guide for workarounds to fix the issue.
Unlike most delivery apps that either offer groceries or pre-made food, Safeway takes a little detour from the traditional experience. Using the application, you can get access to various recipes as well, and selecting a recipe will provide you with a list of items you need for it, along with the option to purchase them as a whole. From fresh produce to deli, your dietary needs are fully in check with Safeway. But that will only be possible if the application recognizes your ZIP code, or else you won’t be able to place an order. So, how to fix it?
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Safeway App not recognizing zip code: How to fix it
There can be multiple causes of this issue, however, it seems that there isn’t an official acknowledgment or fix shared by the official team. So, in the absence of an official fix, here are some of the effective workarounds you can try:
1) Restart App
Begin the troubleshooting process with one of the most basic workarounds. As usual, you should try restarting the application. Make sure that it is removed from the Recent Apps tray. After this, launch it again to check if ZIP code is recognized by the app.
2) Restart device
If the previous workaround didn’t fix the issue, then consider restarting your device. A bad boot can sometimes account for such issues, although not quite likely. Anyway, consider rebooting the device and then launch the application to check if the error persists.
3) Check Network Connection
You have to have an internet connection to access the features of the Safeway application. So, ensure that the network connection in use is stable. If not, switch to a different connection or use mobile data while opening the app.
4) Create a secondary Google Account (Android)
Now, this error could be related to the Google Account you have used to download the application from the Google Play Store. So, to rule out this possibility, we recommend that you create a secondary Google Account via your phone, and then use that account to access the Google Play Store. Now, install the application and then check if the issue persists. This workaround fixed the issue for a user, so we recommend you give it a try.
5) Clear Cache and Data (Android)
If the issue persists, you can try clearing the application cache and data of the Safeway application. Doing so is quite straightforward. All you have to do is go to the Settings menu of your device and find the App Manager option. This option may vary on phones from various brands. Once you find the option, select it, and from the list of installed applications, find Safeway and select it. Here, tap the Storage option, and then select Clear Cache. Now, launch the app to check whether the ZIP code works. If not, go back to the Storage option menu and select Clear Data. This will remove your account from the application and all of its related data. Now, open the app, log in with your Safeway account, and then check if the issue persists.
6) Check Server Status
The Safeway application servers go through regular server downtimes, which is why most in-app features fail to work properly. So, whenever you encounter such an issue, either visit the official Safeway website or visit the Safeway subreddit to look for reports about the same. If the servers are indeed down, there’s nothing you can do besides wait for them to be operational again.
7) VPN
If you are connected to a VPN while using the Safeway application, it might be the reason why you are encountering this issue. So, consider disabling the VPN and then check if the issue persists. However, if you encounter the issue even when you are not connected to a VPN service, you can try using one and then check if the error occurs.
8) Login via Web Browser
If the Safeway application is not able to recognize the ZIP code you are encountering, you can try doing the same via the official website. So, open a browser on your device, and then head over to the official Safeway website and log in with your Safeway credentials. Here, try entering the ZIP code to check if it recognizes the same.
9) Reinstall Application
If none of the workarounds have been of help till now, you can try performing a complete reinstallation of the application. First, uninstall Safeway from your device, and then visit the Play Store/App Store to install it again. Now, check if the ZIP code error still occurs.
10) Contact Customer Support
Finally, if reinstalling the application didn’t fix the issue, then you can try contacting the official support team for additional assistance. They will be able to provide you with specific steps to get rid of the problem.
Well, these are all the workarounds you can try to fix the Safeway app not recognizing ZIP Code issue. We hope that you find this guide informative. If you did, consider visiting Android Gram daily for more such helpful guides.
