It is always better to take a few extra steps to keep the files you care about safe. The GoPro Hero 9 can hold an SD card and also upload your media files to the cloud. However, everyone wants to be safe when it comes to the memorable photos and videos that they have collected on a trip. The best way to do that is to transfer all of those media files into your computer. But according to some user reports, the GoPro Hero 9 is failing to connect to a Windows 10 computer. Fortunately, we have some of the best fixes for this problem. Using the list given below, you will for sure get rid of the problem on your Windows 10 computer.
Related: GoPro Hero 9 not connecting to PC: Fixes & Workarounds
GoPro Hero 9 not connecting to App: Fixes & Workarounds
Fixes for GoPro Hero 9 not recognized on Windows 10:
1) Use an SD card reader:
The easiest fix for your problem would be using an SD card reader. It is easy, efficient, relatively cheap, and does not require any special access. Insert the GoPro Hero 9 SD card into the card reader and use that to transfer the necessary files instead of the camera itself.
2) Update Windows:
Another thing you can try is updating your Windows OS. Type in ‘Update’ in the Windows search box. Select the first search result to take a look at the pending updates. If you find any, install them before connecting the camera to your PC again. After the update, connect your GoPro Hero 9 to your Windows 10 PC. Everything will work just fine. If it doesn’t, try the next step.
3) Troubleshoot the setup:
By troubleshooting the setup, I mean you need to check a couple of things that can go wrong. The first and foremost is the USB cable. Make sure that the cable you are using is not damaged. Also, make sure that everything is plugged in tightly. You can also try plugging the USB cable into another USB port on your PC. If possible, try using a different USB cable altogether. This should be enough to fix the problem with your GoPro Hero 9 and your Windows 10 PC. As a good measure, try restarting your PC. Restarting a device often fixes unknown issues. It is difficult to track a system glitch, but a quick restart should be enough to deal with it.
4) Troubleshoot the camera:
Turn off the camera and remove the SD card and batteries. Keep it aside for at least five minutes before putting everything back. Now put back the batteries and the SD card and turn on the camera. Connect the GoPro Hero 9 with your Windows 10 PC using a USB cable and check if it shows up as a connected device.
