GoPro Hero 9 is the number one choice for many people who like to travel a lot. The features that are offered by the device are unmatched. GoPro Hero 9 is recommended if you wish to shoot videos with a professional touch. The camera manages to keep up with any intense outdoor activity that you want to partake in. The images captured by it can help you create beautiful content to bookmark the highlights of a fun trip you had.
But that is not what the users are concerned about. Even though GoPro Hero 9 has so many amazing features to offer, people are concerned about the connectivity issues they have to face with the device. The most prominent problem as of now is that GoPro Hero 9 is not able to connect to the app. The GoPro app is an accessory app that helps users with many important things. GoPro Hero 9 not connecting to the app can be troublesome. But don’t worry a bit! We have all the troubleshooting methods that can fix this problem listed below. Take a look!
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Fixes for GoPro Hero 9 not connecting to the App:
1) Restart the device:
Restarting your camera is the most hassle-free way to fix the connection issues. If this method solves the problem, you’re set! There’s no need to continue with the fixes mentioned ahead. Just make sure to turn off the Bluetooth on your mobile phone before turning off the camera. Now, after restarting the camera, turn on your Bluetooth and check if the GoPro Hero 9 shows up on the list of available devices.
2) Refresh the Bluetooth connection:
This is the next best thing after restarting the camera. Since the problem revolves around connection and the camera not showing up as a connectable device, refreshing the Bluetooth connection will definitely fix it. Unpair the GoPro Hero 9 from the Bluetooth of your mobile phone. Restart your phone and turn on both Wi-Fi and Bluetooth. Now search for available Bluetooth devices. GoPro Hero 9 should pop up in the list.
3) Remove camera entry:
Open the GoPro app on your phone. Tap and hold the camera icon in the app and select the option to delete the camera entry. If you are using an iOS device, you can do the same by tapping the pencil icon at the top right corner of the screen. Restart your Phone once. This time the connection between the app and the GoPro Hero 9 camera will be successful.
4) Troubleshoot the app:
You can try two things to troubleshoot the GoPro app directly. The first thing is clearing the cache data from the app. And if that does not work, users are recommended to reinstall the app. Clearing the cache files for an Android device is easy! Just tap and hold the app icon and select ‘Clear cache’ from the options that pop up. To do the same for iOS devices, go to Settings > General > Storage > GoPro app > offload app. If this does not help, uninstall the app from your phone and reinstall it. Reinstalling the app will solve its connectivity problem with the GoPro Hero 9.
5) Change Wi-Fi bandwidth:
First of all, keep Wi-Fi turned on your GoPro. Now go to Settings > Connections > Wi-Fi band > 2.4 GHz, and that’s it! Try connecting the camera to the app on your phone again.
I hope these troubleshooting methods helped you fix the connection issues with the GoPro Hero 9.
