The Xbox Support team has been putting a lot of effort into resolving the 0x87dd0006 bug, a problem that is renowned for interfering with gaming on Xbox consoles. However, despite their efforts, several users are still encountering this problem. Although the Xbox One was the primary victim of the glitch, some Xbox 360 users have also reported running into this problem. Be calm if you get this error code; there are several procedures you may use to resolve it. In this post, we’ll look at some potential fixes for Xbox Error Code 0x87dd0006.
Xbox Error Code 0x87dd0006 can happen for some reasons, such as inaccurate billing information, a corrupted profile, network problems, and more. These elements may interfere with the console’s ability to sign in to the user’s account and connect to Xbox Live, resulting in the error message. The error notice suggests that either the user’s account information is incomplete or that there was a connection issue with the server. If you are also facing the same issue, you have come to the right place.
Xbox Error Code 0x87dd0006: How to fix it
Check Xbox Live Status
Checking the Xbox Live status is an essential first step when encountering Xbox Error Code 0x87dd0006. This error code can sometimes occur due to issues with the Xbox Live servers, which can cause problems with signing in or accessing certain features.
To check the Xbox Live status, you can go to the Xbox Support website and look for the Service Status page. Here, you can view the current status of Xbox Live services, including sign-in, game and app usage, social and gaming, and more.
If the Service Status page shows that the Xbox Live servers are down or experiencing issues, you will need to wait for them to come back online before trying to sign in or access features again. Checking the Xbox Live status can help you determine if the issue is on your end or with the servers, and can save you time and frustration in trying to troubleshoot an issue that is out of your control.
Clear persistent storage
Clearing the persistent storage on your Xbox can help resolve some network issues that may cause the Xbox Error Code 0x87dd0006. Persistent storage is a cache of data that is used by the Xbox to speed up app and game loading times. However, over time, this cache can get corrupted, which can cause network issues and result in error codes like 0x87dd0006. To clear the persistent storage on your Xbox, follow these steps:
- On the Xbox dashboard, press the Xbox button on your controller to open the guide.
- Go to the Settings tab.
- Select Disc & Blu-ray.
- Scroll down to Persistent Storage and select it.
- Choose Clear Persistent Storage.
- Confirm the action by selecting Yes.
- Once you’ve cleared the persistent storage, try signing in again to Xbox Live or accessing the feature that was giving you the error code.
Power Cycle Your Console
A typical troubleshooting technique that can assist in resolving a variety of Xbox difficulties, including the 0x87dd0006 error code, is power cycling the console. The actions below should be followed to restart your console:
- For 10 seconds, press and hold the Xbox button on the front of your system to bring it to a complete stop.
- Remove the power cable from the console’s back, then wait at least 30 seconds before plugging it back in.
- Reconnect the power cable to the console and watch for the power brick’s white light to turn orange.
- To turn on your console, press the Xbox button.
Check Billing Information
The Xbox error number 0x87dd0006 is frequently caused by inaccurate billing data connected to your Xbox Live account. You might not be able to use any Xbox services or content if your billing information is incorrect or out-of-date. Therefore, you can resolve this error code by reviewing and amending your billing information. Follow these procedures to review and modify your Xbox billing information:
Via Microsoft Account Webpage:
- Go to this address in your web browser: account.microsoft.com.
- Sign in to your Microsoft account.
- Select “Payment & Billing” from the menu.
- Enter your security information if asked.
- Review your payment options, and make sure that they are up-to-date and accurate.
- If necessary, edit your billing information and save the changes.
On Xbox One:
- To access the instructions, press the Xbox button on your controller.
- Select “Settings” from the “Profile & System” page by scrolling down.
- Choose “Account”.
- Click on “Payment & billing”.
- Enter your password if asked.
- Make sure your payment options are accurate and current by reviewing them.
- Edit your billing details if required, then save the changes.
On Xbox 360:
- To access the Xbox 360 dashboard, click the Guide button on your controller.
- Then, select “Settings” > “Account Management”.
- “Manage Payment Options” should be selected then.
- Check your payment options to ensure that they are current and correct.
- Make any necessary changes to your billing information, then save them.
Try Restarting The Router
Restarting your router may help in the resolution of Xbox error code 0x87dd0006, particularly if the problem is related to network connectivity. To restart your router, follow these steps:
- Disconnect your router from the power supply.
- Wait 30 seconds before proceeding.
- Then, reconnect the router and wait for it to restart.
- Once the router has restarted, check your internet connection on other devices to ensure that it is working properly.
- Turn on your Xbox console and try accessing Xbox Live or the feature that was giving you the error code.
Update Xbox console
Updating your Xbox console to the latest software version can also help fix the error code 0x87dd0006. Here are the steps to update your Xbox console:
- Press the Xbox button on your controller to open the guide.
- Scroll left to open the sidebar.
- Select “Settings” and then “System”.
- Select “Updates & downloads”.
- Select “Console update available” to download and install the latest software update for your Xbox console.
These are some potential solutions that you can try. We truly hope that any one of these workarounds helps you fix Xbox error code 0x87dd0006. Remember to check for any official updates from Xbox Support, and stay tuned to AndroidGram for more helpful guides and articles related to gaming.
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