Contrary to what cable services provide, streaming services are far more flexible and offer a wide range of content for users to watch. Among the countless streaming services, Apollo Group TV is one that claims to offer a no-nonsense pricing option that specifically caters to the users according to their needs. Well, the high popularity of Apollo Group TV is primarily due to its accessibility and its huge library of content. However, it isn’t without its fair share of issues. The Error code 500 is one of the most annoying errors that many Apollo Group TV users have been facing. Well, if you are reading this guide, chances are that you have encountered the same. So, consider reading this guide for workarounds to fix the issue for good.
Just like any service provider, Apollo Group TV is also prone to a variety of issues. However, the frequency of errors in this service is quite low when compared to others. Anyway, when the error 500 occurs, you won’t be able to access any of the content, rendering the application useless. So, you must now be wondering whether there is a fix to this problem. Well, we have some effective workarounds for you to try.
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Apollo Group TV error code 500: How to fix it
Restart
The first and most basic workaround to fix this error code 500 in Apollo Group TV is to restart the application as well as the device using which you are viewing the content. After you have done the same, check if the error code 500 persists.
Check Network Connection
It is possible that the network connection in use is the culprit behind this issue. So, to rule out this possibility, try connecting to a different Wi-Fi connection or switching to a mobile data connection to check if the same error code persists while accessing the service. If not, then the issue is related to your Wi-Fi connection.
Enable/Disable VPN
In many cases, it is seen that a VPN can bypass certain error codes in streaming services. So, what we recommend is connecting to a VPN service before accessing the contents of the Apollo Group TV service and then checking if the issue persists. Also, if you were already connected to a VPN and facing the issue, consider disabling it and checking again.
Clear Cache (Android)
If you are using an application like TiviMate or Startup Show to stream content via the Apollo Group TV service on your Android phone, consider clearing the application cache. Doing so is quite easy. Just go to your device’s Settings menu and select App Management. Now, select the application and go to Storage. Here, tap on the Clear Cache option. Once selected, launch the application to check if the same error code occurs.
Check server status
This issue can also occur if the servers are down for maintenance. In that case, all you can do is wait for them to go back online, after which you can stream channels as usual. You can check third-party sites to get the latest server-related updates on the Apollo TV Group service.
Contact Support
Lastly, if none of the workarounds are of help, consider contacting the official support team. You can do so by clicking here. The support team can offer additional assistance in this matter.
Well, for now, these are the workarounds you can try to fix the error code 500 in Apollo Group TV. If you find this guide informative, consider visiting Android Gram for more such interesting content.
