Facing problems when trying to load up Chegg on Chrome? Take a look at the troubleshooting steps given below.
Chegg is used by many students worldwide for “extra help” with their educational curriculum. Chegg’s services are available on different platforms. Students can also access Chegg through a website using a browser. Being available on various platforms adds to Chegg’s list of advantages. But recently, users have reported facing errors when trying to load up Chegg on the Chrome Browser. The major problem that is highlighted is the inability to sign in. The website is not allowing students to sign into their accounts for some unknown reason. This can take up valuable time if not fixed quickly. So here are some troubleshooting methods you can use to solve this problem at your end.
How to fix Chegg not working on Chrome:
1) Server Outage:
This was the issue for the majority of the “Chegg not working on Chrome” problems that surfaced recently. The Chegg servers were facing an outage which resulted in chaos among the users. This can be the answer for your situation as well. Check the online forums and the official social media pages to keep up with the situation. All you can do is wait- any amount of troubleshooting at your end will not solve a server outage on Chegg’s side. However, if there are no signs of an outage, move on to the next step.
2) Clear browser cache:
This is the easiest fix you can try if Chegg is not working on Chrome. Click the three dots at the top right corner of the Chrome window. Select ‘More’ and go into ‘More tools’. Select ‘Clear browsing data’. Before clearing the data, make sure that Cookies and other site data and Cached images and files are selected. After that confirm the deletion of the following data and reload the website.
3) Reopen Chrome:
If clearing the cache data and cookies does not solve the issue, close Chrome and then reopen it. Try accessing Chegg again. This time there shouldn’t be any problems with the Website. If you feel there is still a problem with Chegg on Chrome, close that tab and open the website in a new tab. You can also try using an incognito tab. Repeat this a couple times to see if that fixes the problem. If not, try the next step.
4) Disable plugins/extensions:
If you had recently installed any extensions on your browser recently, consider uninstalling those. Sometimes extensions can cause weird errors for specific websites. It’s better to just remove the ones that you don’t use. Check if that changes the situation with Chegg on your Chrome browser.
5) Reinstall Chrome:
This might sound tedious, but this is the option that you will have to consider if the above solutions fail. Uninstall Chrome from your device. Install it again and set it up. Log in to your account and open Chegg again. Doing this will definitely fix the problem and let you browse without any errors.