The 24/25 season is nearing its end, bringing with it plenty of twists, triumphs, and heartbreaks for football fans around the world. Maybe your team’s been underperforming, and to cope with the chaos, you’ve taken solace in grinding it out on EA Sports FC 25. But just as you’re about to redeem your squad virtually, boom! DXGI_ERROR_DEVICE_HUNG strikes, booting you out and piling on the frustration. So, what can you do to fix this annoying crash and get back to scoring screamers on the digital pitch?
Players are experiencing persistent crashes in EA Sports FC 25, often accompanied by the DXGI_ERROR_DEVICE_HUNG DirectX error. The issue typically occurs during cutscenes, such as player walkouts or goal celebrations, and prevents users from completing a full match. EA being EA, there is not much hope for an official fix, so let’s see what the players have found out.
Also read: EA FC 25 Title Update #15 Release Date: When is it coming out
EA Sports FC 25 DXGI_ERROR_DEVICE_HUNG: How to fix it
As expected, there are no official fixes from EA yet, so players will need to rely on community-suggested solutions, some of which may work depending on your setup and system configuration.
First steps
Restart your PC, then run the game with administrator privileges to ensure it has full access to system resources. Additionally, allow the game through both third-party antivirus software and the Windows firewall to prevent them from blocking the game’s connection or performance. Try these first before moving to the fixes mentioned below.
Rollback drivers
The most consistent workaround for this issue in EA FC 25 (and several other games that use DX12) is to roll back your NVIDIA GPU drivers to an earlier version. Specifically, driver 572.83 or 572.60, which many users report as stable. The crashes began appearing widely after the 576.xx driver series (including hotfix 576.15 and 576.28), especially on RTX 50-series cards like the 5080 and 5090. Downgrade the current drivers, restart the game, and see if this fixes the issue.
Overclocking/Undervolting?
Some players have traced the issue to GPU overclocking or undervolting. If your card is running outside standard voltage or frequency settings, reverting to default clocks may help stabilize gameplay. Others suggest checking for mismatched refresh rates between your monitor and in-game settings; ensuring both are set to the same value (e.g. 144 Hz) has significantly reduced or eliminated crashes for some users.
For players with RTX 5060 Ti
For users with the RTX 5060 Ti experiencing crashes, the solution is to install NVIDIA driver version 573.04 (Vulkan 1.4 Developer Beta Driver). This driver resolves crashes that occur with newer drivers (576.02 and 576.15) by providing better compatibility for the RTX 5060 Ti. Users have reported that after switching to this driver, the game runs without crashing, allowing for stable gameplay. You can find the driver on NVIDIA’s official developer page.
Final Steps
As a last resort, make sure to check for any available updates for EA FC 25 through the EA App or your game launcher, as patches may fix known issues. Next, verify the integrity of the game files to ensure nothing is missing or corrupted. If all else fails, consider fully reinstalling the game, which can clear out persistent problems caused by broken files or bad installations.
That brings us to the end of this guide, but do stay connected to Android Gram for more helpful gaming content like this.
