Genshin Impact is one of the heaviest games you can play on your Android or iOS device. However, the graphics of the game justifies its size on the smartphone device. You almost get the whole big-screen experience on your smartphone while playing the game. However, many Android & iOS users are facing an issue where Genshin Impact is getting stuck on the loading screen. Therefore, we will go through every possible solution to get past the loading screen issue so you can enjoy the actual game.
Also read: Can you run or play Genshin Impact on MacBook Pro & MacBook Air?
Genshin Impact stuck on loading screen mobile (Android & iOS): How to fix it?
These are the fixes that you can apply on your Android or iOS device to run the Genshin Impact smoothly. You can also contact official support if none of the fixes work for you. Anyways, go through every fix and try to solve this problem on your own first.
1) Restart the game (For Android & iOS) :
The first thing you need to do is restart the game. For this, go to the recent apps on your Android or iOS device and remove Genshin Impact from there. Clearing the game from the phone’s RAM and then starting it again can help in fixing this issue.
2) Restart your device (For Android & iOS):
You can also try restarting your device to make sure that no temporary bug or glitch has been causing issues with the game’s loading. After restarting, launch the game, and the error should be fixed.
3) Check your network connection (For Android & iOS):
Make sure that you are properly connected to the internet and that you have proper download and upload speeds. If the speed of your network is fluctuating, try switching to a more stable network.
4) Update the game (For Android & iOS):
Go to the App Store or PlayStore of your device and make sure that your game is up-to-date. If there are any pending updates for Genshin Impact, download and install them immediately.
5) Clear game data (For Android & iOS):
Go to Settings> Apps> Manage Apps and then search for Genshin Impact. After that, click on the app and select the option that says “Clear Data”. Now, start the game again and see if it works. You can follow the same for clearing game data on your iOS device.
6) Re-install the app (For Android & iOS):
If the data clearing does not work, you can also uninstall the app and then install it again. However, this process may take some time as the game is heavy.
7) Allow storage permission (For Samsung users):
For Samsung users, make sure that you have allowed storage permissions for Genshin Impact. For this, you can go to the app info and under the Permissions section, check if you have storage permission enabled or not.
8) Uninstall Android System WebView (For Android):
You can also open the PlayStore and then go to the Apps section. From here, go to the Installed Apps and search for Android System WebView. After that, uninstall it and try running the game again.
9) Wait for the patch (For Android & iOS):
You can also wait for the next patch of the game to be released in case the issue isn’t fixed after following all these methods. Sometimes, the problem can be from the developer’s side, and therefore all you have to do is wait for the right update.
On this note, we hope that you will be able to enjoy the game after trying the mentioned fixed. Also, do not forget to visit Androidgram for the latest updates in the world of tech and gaming.
