Bothered by an ‘Unexpected error’ on Google Duo? Here is how you can fix it for good!
If you are looking for a casual and easy-to-use social app to hang out with your friends, Google Duo can be one of your options. You can send video messages and add up to 32 participants in a single video call. Having this many people in a conference call is a rare occurrence. Usually, these many participants are allowed on social apps like Zoom, Meet, or Teams. However, there is an administrative authority controlling the actions taken by the participants. Hence it is used by organizations to connect their employees or students together.
But Google Duo does not give anyone authoritative rights, giving the participants a fun atmosphere to hang out and create memories. But as far as apps go, the chances for things to go wrong are quite high. The same can be experienced on Google Duo in the form of an unexpected error! An unexpected error usually means a problem with the internet connection or network. However, there are other factors that can contribute to it as well. But don’t worry! We will tell you how you can fix the error on Google Duo in a few easy steps. Keep reading!
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Fixes for Google Duo Unexpected error:
1) Refresh your internet connection:
Refreshing your internet connection is very easy if you are using a cellular network. Just toggle the Airplane Mode on and off. If you are using a Wi-Fi connection, do the following. First, forget the network on your device. Now turn off the router and wait for 30 seconds. After that, turn on the router and enter the password for it on your device. Reconnecting to the network should fix the minor errors with the network and get rid of the Google Duo Unexpected Error.
2) Use a different connection:
Check if Google Duo works on a different network. If it does, you should contact your ISP to get the previous internet connection fixed. There can be external damage to the equipment or other problems that require expert care.
3) Clear app cache:
Clear Google Duo’s app cache from your device. Considering how it works, there won’t be a lot of cache data. But it is still better to get rid of the temporary files to keep the database clean and void of any unnecessary errors. Check if the Google Duo Unexpected Error persists. If it does, try the next fix in the list.
4) Restart the device:
If the app refuses to budge even after the troubleshooting done up until now, restart your device. It is important to set things straight with your system software as well. And the easiest way to do so is to restart your device. After the restart, check if Google Duo Unexpected Error is fixed.
5) Update/Reinstall app:
Check the application store on your device to see if there is an update available for Google Duo. If there is, install it and the unexpected error should be fixed. However, if there are no updates for the app, uninstall it from your device. Install it again and verify the device. After this step, the unexpected error will no longer bother you on Google Duo.