GoPro users trust their cameras for capturing and saving very important media files. A GoPro is the only device that anyone thinks to buy when looking for an action camera. There are absolutely no limits. You can record any adventure, any sporting activity, even water sports without an issue. That puts a lot of responsibilities on the small camera. But that is because GoPro cameras deliver on their claims time on time. But, some users are facing an issue with the GoPro Hero 9 and their iPhone. The problem is that the users are unable to upload the media files stored in the GoPro Hero 9 to their iPhone.
Every feature that is introduced in a gadget narrows down to convenience. And if GoPro Hero 9 users find it convenient to upload photos and videos using their iPhone, they should be able to do it smoothly. But if you are not able to do that with your camera, try the following troubleshooting steps. Follow along and fix the problem in no time!
Fixes for GoPro Hero 9 not uploading to iPhone:
1) Test with a different device:
This is not a fix per se, but it is necessary to find out where the problem lies. This is a good way to find that out. Try uploading the files to a different iPhone if that’s possible for you. If you can successfully import all the files, you may have to troubleshoot the app on your previously used iPhone. If the transfer fails on the other iPhone as well, directly try the fix given for the GoPro Hero 9.
2) Update the app:
Update the GoPro app on your iPhone and try to upload the files again. An outdated app can be the reason behind such problems. After the update, there shouldn’t be any problems stopping you from uploading the necessary media files from your GoPro Hero 9 to your iPhone.
3) Manually update the GoPro software:
For problems with the GoPro, it is best to update the system software. A manual update may be required. Hence, here are the steps to manually update your GoPro-
Click here to download the update file for your GoPro Hero 9. Download the file to your computer and transfer it to the SD card you use in your camera. Extract the contents of the zip file downloaded. Now eject the SD card and insert the SD card into your GoPro. Make sure that the GoPro is turned off while doing so. Now when you turn on the camera, the update will start installing itself automatically. After the update check if you can transfer the photos from your GoPro Hero 9 to your iPhone.
4) Contact support:
If the problem was not fixed even after using the troubleshooting steps mentioned above, it is better to contact the GoPro support team for assistance. With their accurate analysis, your problem will be solved quickly!