Facing issues with the HelloFresh website? Web applications can sometimes fail to work as intended, and HelloFresh’s not immune to bugs. Keep reading to find out if you can fix the problem with the HelloFresh website.
HelloFresh delivers meal kits that can be preselected according to one’s household and needs. It is very easy to cook when you already have the ingredients for a recipe laid out in front of you. HelloFresh provides its buyers with a recipe and the required ingredients for it. Individuals can easily save a lot of time on sourcing ingredients and enjoy food from the comfort of their homes. But, in case the website fails to work, it could create a lot of confusion and inconvenience. If users wish to skip a week or change their plan, it is important to be able to use the website. If you cannot fix the problem by yourself, don’t worry! Pore over the steps given below.
Fixes for HelloFresh website not working:
1) Clear history and cache files:
To clear your browsing history and cache files, click on the menu icon on your browser. Select the option called ‘History’. When you are on a new window with the option to delete the browsing history, make sure to select the cache files as well. Check the box that will select the cache files for deletion. Then follow the prompts to confirm. After the cache files and history is deleted, load the HelloFresh website again. The website should work fine without any problems.
2) Check the extensions installed:
Any extensions that you have added to your browser recently will have to be removed. Some extensions can block certain websites on your browser. It is a good practice to always keep your extensions in check. Remove the ones that are dormant and restart your browser. After restarting your browser, visit the HelloFresh website. Check if you face the same problem again. If you do, try the next step.
3) Update browser:
Navigate to the About section of your browser. Click on the menu icon and select ‘Settings’. Then, look for the option called ‘About’. This will take you to a new page with the information about your browser version and any pending updates. Install the updated version of the browser and try to load the HelloFresh website again.
4) Allow cookies:
Allowing cookies can have different steps, depending on your browser. The general steps demand the user to navigate to ‘Privacy settings’. Privacy settings can be found under ‘Settings’ or ‘Tools’ or ‘Preference’. Once you locate the privacy settings, enable cookies from every source. This should fix the problem with the HelloFresh website.
5) Use a different browser:
You can also try using a completely different browser as well. This might not be the most ideal option for everyone, but it’s worth giving a try. Users can also try using the app. Switching the platform might help overcome the source of the problem on the HelloFresh website. Assuming that the server isn’t down, you should be able to easily access your account using this method.