The Amazon Firestick is one of the finest streaming devices currently available in the market. Many users actually prefer streaming devices like firestick over a smart TV because of the flexibility it provides. Smart TV manufacturers may stop the updates for a particular device. And some apps lose support for certain devices. But that is not the case with Firestick. There are a few flaws here and there. However, all the issues can be fixed with some simple troubleshooting. The same goes for any problems that Firestick users may face with the HGTV GO channel or app. If the HGTV Go channel is not working on your Firestick for some reason, here are some easy troubleshooting methods you can try to fix it.
Fixes for HGTV GO not working on Firestick:
Check internet connectivity:
Checking your internet connection for faults is the first thing you should do when faced with any technical difficulty. Open other apps on your device to check if there is a problem with the loading speeds or if any section of the UI is missing. If that is the case, troubleshoot your internet connection by power cycling your router. If a power cycle doesn’t work, call your ISP and asked for assistance in the matter. Once your internet is fixed, there shouldn’t be any problems with HGTV Go on your Firestick.
Restart your Firestick device to try and fix the issue. You need to press and hold the following buttons on your remote – the select button, and the Play/Pause button. Do this for about 10 seconds after which the Firestick device will restart. Wait patiently while the device restarts. After that, try opening HGTV Go to see if it works correctly on your Firestick.
Clear cache files:
Go to Settings > Applications > Manage installed applications > HGTV Go > Clear cache > Clear data. Clearing the cache files for an app from time to time is important. Junk files can easily clog up a system and you wouldn’t want that. After the cache files are cleared, check if HGTV Go is working on your Firestick device.
As a last resort, uninstall HGTV Go from your Firestick. Incompatibility can easily be one of the reasons why the app is not functioning correctly on the device. A simpler way to fix it is to uninstall the app completely. Go to Settings > Applications > Manage installed applications > HGTV Go > Uninstall. Now install the app again and sign into your account. Any problem shouldn’t bother you after this step.