Roku is a well-known streaming device that is used as the primary streaming setup in many households. With that said, streaming devices like Roku are responsible for not messing things up at the time of need. Roku users have been bothered by an issue with HGTV GO for quite some time now. And as far as streaming devices or apps go, this isn’t something new. It is only a matter of time before you run into a frustrating issue. You may be confused about the steps to fix the problem. But doing that all by yourself can be difficult. Hence, here are some troubleshooting methods that you can use when HGTV GO does not work on Roku.
Also read: Can you get Amazon Prime on Roku?
Hulu not working on Roku TV in 2022: Fixes & Workarounds
Fixes for HGTV Go not working on Roku:
Remove the channel:
Remove the HGTV channel from your Roku device temporarily. On the Roku Home screen, select the HGTV channel tile. Now, press the * button on your remote to access more options. Select “Remove channel” from that list of options and then restart your Roku. To restart the device, go to Settings > System > System restart. After the Roku device restarts, search for the HGTV channel and add it back.
Logout of your account:
This is a troubleshooting step suggested on the Roku community thread. This has worked for some users, but it may or may not work for you. But it’s worth a try nevertheless. Log out of your HGTV GO account on your Roku device. Now restart your device and then sign into your account again. Check if the problem bothering you is fixed.
Check if the service is down:
Search your browser for “HGTV GO server status”. Click on the first link and read through the reviews and the server status report. A lot of negative reviews in the past hour usually mean that the website is currently down. All you have to do in this situation is wait. After some time, the problem will definitely fix itself.
Restart device:
Restarting the device is a basic troubleshooting method that works for almost all problems. Turn off your Roku device and turn it on again. If the normal restart using your remote does not work, try a hard reset. Directly unplug the power cable for your Roku device from the wall outlet. Now, wait for about thirty seconds. Plug the power cable back and turn on the device. This should fix the problems with HGTV GO on Roku.
Check for updates:
Go to device settings and check if the Roku device you are using can be updated. Outdated firmware can often be the reason for such problems. Update the firmware to the latest version and check if HGTV GO is fixed.
Report the issue:
If the troubleshooting steps given above did not work, reporting the problem is the best course of action. Contact Roku support and find the professional help that you need.
