Want to know how you can cancel your BlueSG subscription? This article will guide you through the steps to do so.
BlueSG is an electric car charging and sharing service based in Singapore. It is an affordable option that eliminates the need to own a personal vehicle. Moreover, the use of electric cars reduces pollution. If a user picks up a car from a BlueSG charge point, they can return it to any other charge point easily. Users only have to subscribe to the service to avail the features. The service is available for anyone above the age of 20 with a valid driver’s license. The subscription for BlueSG can be easily processed via the BlueSG app or website.
But is canceling a subscription easy as well? The service is designed specifically for convenience and cost-efficiency. However, users might want to withdraw their subscription if things don’t match their needs. There can be other reasons to cancel your BlueSG subscription as well. Whatever your reason might be, there is only one way to cancel the subscription. And we will walk you through every step of it. Check out how you can cancel the BlueSG subscription below.
How to cancel a BlueSG subscription:
To cancel your BlueSG subscription, you will have to send a message. To send the message regarding the cancellation request, open the BlueSG app/website. Log in to your account. Now, go to My account and then select My messages. Send a message requesting a cancellation of your plan.
Remember that the request will only be accepted when sent within the valid time window. For the Basic plan, the cancellation request should be sent 5 working days prior to the renewal of your BlueSG subscription. If you have a premium plan, the request should be sent 30 days prior to the renewal date.
According to a few users, the cancellation of the subscription is a bit weird. In some cases, the cancellation was only accepted on the 30th day. If users send a request before the 30 days, it will most likely be rejected. This practice usually ends up breaking the trust of a customer. There is definitely room for improvement in the service it provides.
We hope that this article helped you in canceling your BlueSG subscription. Any further queries can be tackled within the app or the website.