Unable to purchase games due to the Unidentified Error Occurred on PS5 Store? Wondering how to fix this issue? Then you, my friend, have come to the right place. It is common to encounter such types of issues when purchasing games through online stores. Fortunately, there are some solutions that will help you to get rid of the issue for good. So, if you have been searching for a solution as well, then you don’t have to look any further. In this article, we will tell you how to fix the Unidentified Error Occurred on the PS5 Store issue. So, make sure to stick with us till the very end.
PS5 is the latest entry in Sony’s popular gaming console series. The new machine has better processing power and performs exceptionally well. The sleek design is also something that will catch your eye. PS5 can easily overpower its predecessors as well as other gaming consoles like the Xbox Series X/S. The new console has several different features that the players love. But, we will talk about them in some other article. For now, let’s focus on the Unidentified Error Occurred on PS5 Store issue that has been troubling players. So without any further ado, let us proceed with the main topic at hand.
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How to fix an Unidentified Error Occurred on PS5 Store?
So, there are a couple of ways to fix this issue on your PS5 store. We have mentioned all of them below for you to try. You will also find some general troubleshooting tips that will come in handy. So without any delay, let us begin.
1) First, restart your PS5.
2) Now, go to Settings> Users & Accounts> Account> Payments and Subscriptions. Here, click on Payment Method and then remove your current credit card. Then add the card back once again.
3) If your credit card is from a different region, then PS5 might also throw this error.
4) Once again go to Settings> Users & Accounts> Account> Payments and Subscriptions. Now, click on Add Funds and add some money to the Wallet. Try purchasing the game using the wallet and check if the issue persists.
5) Next, go to Settings> Users & Accounts> Account> Sign-In ID and then change your email.
6) There is a brute-force way that seems to have worked for a few people. To do this, open the cart and continuously keep pressing the buy button. Sometimes, the store will acknowledge the query and you will be able to purchase the item.
7) If the above steps did not help, then go to the PS App on your mobile. Here, log in with the same email that you use on your PS5. Now, head over to the store and purchase the item. Now, you can simply download and install the game on your console.
Well, this brings us to the end of this article. We hope that you found it helpful. Stay tuned to Android Gram, and happy gaming.
