Illinois lottery app is an easy way to stay updated about the winning numbers. Users can check the app for results as soon as they are announced. Users can also scan a physical lottery ticket to claim its prizes through the app. While playing their favorite games, players can also discover new ones on the platform. The efficiency brought about by this app, allows players to participate in more draw games and increase their chances of winning.
But what can a user do when Illinois lottery app malfunctions? What are the methods to fix or workaround the errors? The answer to these questions and many more are listed below. But before taking a look at the possible fixes for this app, there is one instruction listed on the official Illinois lottery website. The users have been asked to first uninstall the older version of the app on their phone before downloading the updated version. So if you are facing any issues following the update of the app, maybe that’s your answer. They have also assured us that none of your tickets will be lost. Just make sure to log in with the same credentials.
How to fix Illinois lottery app not working:
1) Clear app cache:
If you had the app running in the background then close it by removing it from the recent apps list. Now clear the app cache. For android devices, tap and hold the app and select ‘App info’. Tap on ‘Clear data’ and then on ‘Clear cache’. To clear app cache on an iPhone, go to Settings > General > iPhone storage > Illinois lottery app > offload app. Once, you have cleared the cache memory, restart your phone and try using the application again.
2) Reinstall the app:
As mentioned earlier in the article, it is recommended to uninstall the application from your device before installing the updated version. Hence, uninstall the application from your phone. Turn off your phone and wait for a few seconds before restarting it. After your phone restarts, install the updated version of the app and try accessing it again. Illinois lottery app’s updated version should patch all the errors and work smoothly on your device.
3) Location access:
Illinois lottery app users complain about pretty much the same problems. These problems can potentially be resolved by allowing the application to access your location. To allow location access on an android device go to Settings and type in Location in the search box. Take a look at the list of applications that are allowed to access your device location. Find and enable location access for the Illinois lottery app.
On an iPhone, you can allow location access by going to Settings > Privacy > Location Services. Tap on the application and enable location access. A lot of problems with the application can be resolved by doing this. According to its description on the App Store, the application collects details like Purchases, Financial Info, Location, Contact Info, User Content, Browsing History, Identifiers, Usage Data, and Diagnostics. So you might need to allow the app access to various features on your device. Do that and the app will work flawlessly.
4) Reboot your Phone:
This step is self-explanatory. But before you move forward with the reboot, make sure to turn off your wifi connection, if you are using one. Turn off the router and then reboot your phone. When the reboot is done, turn on your router and connect your phone to the network. This should nail everything into place so you no longer have to worry about the errors with the Illinois lottery app.
Also read: Downloading English US update waiting for network connection stuck in notification: How to fix it
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