After reports of many players having trouble with the Lego Mario app, we have prepared a detailed guide for you on how to fix the issue. Here’s everything you need to know.
Lego Mario App
The Lego Mario App enables players to establish a connection between the app and LEGO Mario/Luigi. It was created by the Monument Valley creator Ustwo aka Ken Wong. You can build your sets and add them to your digital collection easily with this app. It also features a bunch of fun challenges and you can even keep track of your coins after completing a level in real life. Well, this app works wonders but it has been reported that many players are facing problems while running this app. So, we are here to provide you with a solution.
Lego Mario App: Fixes
Note: These are generic fixes that will work for both black screen issues and crashes of the Lego Mario App as well.
So, if the Lego Mario App fails to run on your device, try closing the game and then opening it again. If the error persists, then close the game, restart your device and then open the game.
You can also try switching to Airplane mode on your device to fix the app from running into errors like crashing. Since many players have been able to solve the issue by turning on Airplane mode, it sure is worth the try.
However, if you are still facing the error while running this app, it might be because the app is not up-to-date. To make sure it is, head over to the Playstore and search for Lego Mario and click on the Update button. Still, if the problem doesn’t go away, then try reinstalling the app. Well, we know that players don’t want to risk their data being removed by deleting the game from their devices. However, if you are logged in with your LEGO account in the app, all of your data will be saved.
If the error persists, it may be due to incompatibility issues. Here’s the official compatibility list for Android, FireOS, and iOS devices. However, we think the app can run on newer devices too aka the latest version of iOS & Android.
For iOS
Hardware
- Minimum 2GB+ RAM
Operating System
- iOS 13 and newer
For Android
Hardware
- Bluetooth 4.1 or higher
- Minimum 2 GB ram
Operating System
- Android 8+
For FireOS
Hardware
- Bluetooth 4.1 or higher
- Minimum 1.5 GB ram
- Quad-core processor 1.3 GHz
Operating System
- Fire OS 5.3+
Well, if you have the checked everything and it seems that there might be an unknown issue that is causing this error, you can contact LEGO customer service to forward your request. Visit here to submit your request.
