If you are on the road most of the time or do weekly outings, you will often come across a Sheetz store that has plenty of services for you to offer. From convenience stores to gas stations, the Sheetz family has been in business since the 1980s, offering 24/7 services to its customers. Now, if you go to the Sheetz stores, it is obvious that you have the official Sheetz application installed on your phone. Featuring a bunch of rewards for every transaction, the Sheetz app can also be used to make payments for orders or when purchasing gift cards. But wait. Since you are reading this, it is obvious that your experience using the Sheetz application hasn’t been very smooth. More specifically, you are encountering an issue where the payment system in the application is not working as intended. Well, if that’s indeed the case, consider reading this guide until the end for details on how to fix the issue for good.
Now, before you start trying the workarounds, you should know that the issue isn’t specific to you alone. Multiple users have encountered the same and shared similar experiences with the Sheetz app. This clearly shows that the application is not well optimized or is buggy, due to which the error is occurring. Anyway, with that said, here are a few workarounds that you can try.
Also read: ebtEdge not letting me add card: How to fix it
Sheetz app payment not working: How to fix it
Restart application
Well, the first and most basic workaround for you to try is to just restart the application. Close it and then remove it from the Recent App tray. After this, launch it again to check if the payment page loads. If not, try the next workaround.
Check network connectivity
If you are in an area with poor network connectivity, then consider connecting to a different network, as this might be the cause of the payment page not loading issue. If you are using Wi-Fi, switch to mobile data and try again.
Disable VPN
Also, if you are someone who uses a VPN connection to surf the web or has custom DNS settings saved, consider restoring these settings to default. Make sure that the VPN is disabled, and the default DNS is selected. After this, launch the Sheetz app and then check if the payment page loads.
Clear Cache
On an Android device, you can try clearing the app cache to check if this fixes the issue. What you need to do is go to the Settings menu of your phone, find and select App Management, and then select the Sheetz app. Here, go to Storage and then tap on the Clear Cache option. After this, launch the application to check if the issue persists.
Update
It is also possible that the payment not working issue is occurring as you have an older version of the application installed. To rule out this possibility, go to the Play Store or App Store and update the app to its latest version.
Reinstall
At last, if none of the workarounds are of help, the only thing left to try is a complete reinstallation of the application. Uninstall Sheetz from your phone and then access the App Store or Play Store to install it again. Once done, sign in with your account and then check if the payment page loads.
For now, these are the workarounds you can try to fix the payment not loading issue in the Sheetz app. If you find this guide informative, consider visiting Android Gram for more such guides.