Released in 2020, Sony WH-1000XM4 is one of the best headphones in the market. The price to performance ratio that it offers is lucrative to say the least. The amazing noise cancelling technology just adds to its glory. WH-1000XM4 headphones have been the number one pick for many travelers sue to the long battery life. The headphones also look great and feel comfortable which allows the user to keep wearing the headphones for long durations. With a device so popular and up to the mark, coming across problems is a rare chance. But that does not mean there won’t be any problems at all. One such problem that can trouble you is the charging issue on Sony’s WH-1000XM4. There have been multiple reports about the WH-1000XM4 headphones failing to charge. If you are facing the same problem, your headphones, just follow along the steps in this article and fix it in no time.
Things to keep in mind when charging Sony wh-1000xm4:
It is better to cross check all the necessary parameters and things that can go wrong when charging the Sony wh-1000xm4 headphones. Prevention is better than cure and so is preventing the headphones from failing to charge. Here are the setup parameters that are required for successfully charging the Sony wh-1000xm4 headphones.
Use a type C cable.
Connect the cable firmly.
When connecting to a computer, don’t let the computer go into standby mode.
Make sure to use the official adapter for the device.
If you have managed to keep these conditions fulfilled, move on to the fixes for the charging problem with Sony wh-1000xm4 headphones.
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Fixes for Sony wh-1000xm4 not charging:
1) Check the USB Cable:
Check the USB cable that is connected to your headphone for external damage. If the cable is damaged, you shouldn’t continue using it. Replace the cable as soon as possible. A broken USB cable can be the reason why you are unable to charge your headphone. Also see to it that the cable is plugged in all the way in and tightly, both in the headphone and the adapter. The adapter too should be plugged in tightly in the wall socket.
Using the USB cable that comes with the wh-1000xm4 can also prove helpful in fixing the charging issue. Hence, if you haven’t been using that cable, it is high time you start doing so.
2) Use a different adapter:
XM4 is very sensitive towards the voltage output from the adapter it is connected to. Using a high voltage adapter to charge your headphone is not a good idea. Read the manual to understand the acceptable voltage range for your headphone. This will help you choose the right adapter to charge the XM4. Or you can just avoid all the confusion and get the official charger for the headphones. Charger made specifically for your headphones will definitely fix the charging issue. It is also recommended to always use USB type-C cable to connect your headphone to the adapter.
3) Check the Windows version:
For the users who have connected their headphones to a computer, make sure that the Windows version is updated to a more compatible version. The recommended version is supposed to be better than Windows 8.1. Any version above that is acceptable and should work well. Updating the Windows to a more recent version should fix the charging problems for your Sony wh-1000xm4 headphone. Users also need to keep in mind that Sony does not assure compatibility with all computers. So if you are unable to charge your headphone using your computer, they are most probably not compatible with each other.
4) Restart computer:
Another thing you can try is restarting your computer. After restarting the computer, try to connect the headphone again. This time your Sony wh-1000xm4 headphones should be charging without any problems whatsoever.
5) Reset headset:
Resetting the headphone is also an option if the fixes given above fail. Press the power button and the custom button on the headphone at the same time. Make sure to do this while the headphone is plugged into the charging port. When the headphone resets, it should start charging without any issues
