If the Apple TV app or Apple TV plus is not working on your Sony TV, this article may turn out to be lucky for you! Find out all the possible ways to fix this problem on your Sony TV and enjoy its features uninterrupted.
Sometimes, certain applications tend to work incorrectly or show errors when trying to access a device. This problem is not confined only to the Apple TV app or the Sony TV device. But for this article, let’s stick to the Apple TV error that is faced by Sony TV users. Take a look at the list of fixes for this issue on your device mentioned below.
Fixes for Apple TV app not working on Sony TV:
1) Soft reset your TV:
This is one of the most basic and easy to perform fixes for this problem. Simply unplug the power cable of your device from the power source. It is important that you completely detach the power cable for at least one minute. This is not the same as turning your TV off; unplugging completely will drain any residual power of the TV. When a few minutes have passed since you have detached the power cable, connect everything back and try using the Apple TV app. If the Apple TV app still refuses to work on your device, try the next troubleshooting technique.
2) System Update:
If it’s been a while since you have updated the system software on your TV, it might be the reason for the issue. To update your system, press the Home button on your remote and select Help. Now, go to system software update. Follow the prompts to install the update. Keep in mind, depending on your Sony TV model the location for this setting might be different. Try going to Apps > Help > System Software Update, if you can’t find it with the prior navigations. Once, the update is installed on your device, try accessing the Apple TV app.
3) Clear app cache:
If a system update does not solve the Apple TV app not working on your Sony TV, try deleting the app cache. To delete the Apple TV app cache, press the Home button on your remote and go to Settings. Select Apps and look for the Apple TV app in the list. Select the app and choose the option to clear its cache data. Press on OK to confirm the process.
4) Reinstall the application:
If none of the above methods work, try uninstalling the Apple TV app. Reinstall the application again and set it up. This should definitely solve the Apple TV app not working error on your Sony TV.