Can’t log into your Ticketmaster account on the app? Try these fixes and workarounds to login and start using the app again!
Ticketmaster (as the name suggests) is a platform where people can buy and sell tickets for various events. You can find tickets for events like concerts, sports, arts and theater and family events as well. Ticketmaster claims to make the experience more enjoyable for the user before, during and after the events. Ticketmaster has a website and an app to make it easier for the users to access it. Buying or selling tickets through Ticketmaster app is a breeze. However, if you are facing some problems with signing into your account, try the following troubleshooting methods.
Fixes for Ticketmaster app login error:
1) Update app:
Open the apps store on your mobile phone. Search for the Ticketmaster app through the search bar at the top of the screen. Tap on the Ticketmaster app logo and select the update button. If you haven’t updated the app in a long time, this is a good way to start troubleshooting. It is important to keep up with the regular updates released for the app. The updates can help you in keeping away from incompatibility problems with your device. After the update, open the app again try to login.
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2) Clear cache:
Clearing the app cache is also a basic step in troubleshooting an app. Cache files are residual files with outdated information that clog the database of an app on your device. Deleting these files has the highest probability to solve the login error for you. Android users can tap and hold the app and select the clear cache option form the small pop up that appears. iOS users will have to go to Settings > General > Storage > Ticketmaster app > Offload app. Reopen the app after this step and try to login. Reopen the app after this step and try to login. You should be able to log into your Ticketmaster app without any problems.
3) Restart phone:
Restarting your device is often the quickest way to solve an error on your device. Restart your mobile phone and launch the app. Try to login and see if the problem still persists. If it does, try the next step.
4) Date and time settings:
Go into the settings app on your device. Search for the date and time settings in the search box at the top of the screen. Make sure that the date and time are set to calibrate automatically. If it is already enabled to automatically calibrate the date and time, toggle the button between manual and automatic. After that, launch the Ticketmaster app and see if you can login.
5) Update device firmware:
Device firmware is an important aspect if you want to keep up with the constant influx of updates released for various apps. Apps are updated very frequently. And every feature that is added demands better software optimizations. Hence, go into the settings app on your device and check the About section. Look for notifications of an available update. Install it and try to login to Ticketmaster app again.
6) Server outage:
If none of the above methods work, the problem is most probably due to a server outage. Wait for some time before trying again. In the meantime, keep a track of the server status through various online forums.