Formed in 2019, Truist Finance is an American Bank that offers tons of finance-related services. It was formed as a result of a merge between SunTrust and BB&T. Truist Finance provides services like retail, small business and commercial banking, insurance, mortgage, payments, wealth management and lot more.
Truist Finance also has a mobile application abiding by its digital banking services. This mobile application allows users to get basic banking facilities right on their mobile phones. Even though this application makes it easy for the users to access their account, they might also come across a compatibility issue with the app. This can be pretty inconvenient since an always-online internet banking service has become pretty essential nowadays. So, what should be done when the Truist mobile app is not compatible with your device? To answer that, here’s a list of solutions you can go through, to make your internet banking experience seamless.
Also read: Bank of America Error Code d0111: How to fix and resolve?
How to fix- Truist mobile app not compatible:
Here are a few things you need to know before trying the solutions given below. Truist suggests iOS 13 and later, and Android 10 and later versions for the best user experience. Also, the Truist app will only support Android OS 8 and higher. If your device runs on an OS lower than the recommended one, you might need to upgrade your device. You can also access online banking through a browser by clicking here.
If your Android or iOS version is lower than the recommended one, you may face compatibility issues on your device. To tackle that, take a look at the list given below.
1) Update the application:
Go to your respective store (App Store for iOS and Play Store for Android) and check if an update is available for the Truist mobile application. If the app can be updated to a more recent version, download it. This should solve the compatibility issue the app has with your device.
2) Uninstall and install the recommended version of the app:
Uninstall the Truist application from your phone. Now, go to either App Store or Play Store depending on your device. The store should automatically suggest to you the version that is the most compatible with your device. Download and install the application. There shouldn’t be a compatibility issue anymore.
3) Clear cache and Restart the device:
This is a pretty straightforward step. Just delete the app cache (long-press the Truist app and select Information > Clear data > Clear cache) and restart your phone. There can be some corrupted cache saved in your device that might be causing the compatibility problem.
4) Check connectivity:
Check the connectivity of your internet service. Check the speed of your internet connection (cellular or WiFi) to make sure a slow internet connection isn’t the reason for the malfunction. If you think your connection is running a bit slower than usual, reset the connection to get everything working again. To reset your cellular connection, toggle the airplane mode on and off. To reset your Wifi connection, select Forget network from your device’s WiFi Settings. Now, power cycle your router and add the network to your settings again. If you are still unable to access the internet, contact your ISP for further help.
I hope these fixes were able to help you with the ‘Truist mobile app not compatible’ problem. If you found this article helpful, stay tuned to ANDROIDGRAM for more fixes and workarounds.
