Unable to install video games via the Microsoft Store due to an error code 0x80070002? Well, if you have run into the error code 0x80070002, we are here to help you fix the problem. As it happens, a user may run into such an error because of a missing file in the Game Services program. The error code 0x80070002 may also pop up for you when trying to install a general app. Basically, any missing file in Windows Updates or particular app updates can trigger the error code 0x80070002 in your system. However, when it is related to Game Services, solving the problem is as easy as reinstalling the Game Services app in Microsoft Store. Keep reading this article to know how to fix the error code 0x80070002 and play games without hindrances.
Microsoft Store Error 0x80070002 while installing Game Services: Fixes & Workarounds
If you play a lot of games on your Windows PC or download games via Microsoft Store, you are more likely to run into the error code 0x80070002 due to an issue with the Game Services app. Normal day-to-day applications do not use Game Services. However, the error code 0x80070002 may appear due to a wider range of reasons. As mentioned before, incomplete or corrupted app updates can also cause such an error. If the situation is caused by a non-game application, you may need to reinstall Windows updates entirely. In this article, we will be talking about how to fix the error code 0x80070002 due to a Game Services app issue. Stay tuned!
Here’s what you can try to solve the error code 0x80070002, which pops up while trying to play video games from the Xbox app or the Microsoft Store app:
1) You will need to force-reinstall the Gaming Services app. Search for Windows Powershell in the Start Menu Search bar. Right-click on it and select Run as administrator. Next, type the following command in the Windows Powershell terminal:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
Now, press the Enter key. This will remove the Gaming Services app from your PC entirely.
Next, type the following command:
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
This will open up the Gaming Services app in Microsoft Store. Choose Install and let the app download and install. Now, try running the game which was throwing the error code.
2) If the above workaround didn’t work, try removing the Gaming Services app from the Registry Editor and try again. To do this, open Registry Editor (search for it from the Start Menu). Firstly, you will need to create a backup for times when something goes wrong. Click on the File dropdown menu and select Export. Now, save a file named backup in Desktop – select Export Range as All. You will be able to restore this backup through File > Import > backup when required.
Now, time to expand! In the left expandable menu, expand HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services. Under the Services menu, look for GamingServices and GamingServicesNet. Right-click on them and select Delete. Now, as in the first workaround, open Windows Powershell using Run as administrator option and type the following command:
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
Now, choose Get and let Gaming Services install.
3) If none of the above works, you will have to check the Windows Update status. If you have pending updates, make sure you complete them. Once you have made sure that your OS is completely up to date, open Windows Powershell using Run as administrator option and type the following command:
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
Install Gaming Services completely and try again.
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