Keeping their house safe is the biggest priority for anyone. All the assets you own are kept safe in your house. If someone with ill intentions is able to break into your house, all your assets including your loved ones will be put in danger. Nest Aware is a service people can use to control and monitor the various Best devices around their house. This let’s the users keep an eye on their house and not miss out on important events happening around their property. From time to time, there may be events that would require you to review the activities that took place previously. This is when you will need the saved recording or history of activities on Neat Aware. But if the service is unable to show you history, follow these troubleshooting steps to fix it.
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Fixes for Nest Aware not showing history:
Update app:
One of the best ways to avoid problems due to incompatibility between the devices and the Nest Aware service, it is best to keep the app updated to the latest version available. Locate the Nest app in your device settings and update it. Updating the app will fix all the problems that may have been due to outdated services and incompatibility.
Resubscribe:
If your Nest Aware subscription period has ended, your access to the video history will be revoked. To continue enjoying the features, you should resubscribe to Nest Aware. This worked for a user to fix this problem, so it may work for you as well.
Check the power supply:
If you are using a wired camera, it is possible that the history you are trying to get wasn’t recorded at all. This can happen if the power supply to the camera was disturbed. Check all the cables connected to the camera. If there is any physical damage inflicted on the cables, replace them. You should also check if the power supply for the camera is sourced from a working outlet.
Check your internet connection:
It is important for a user to be connected to a stable internet connection when trying to access the history on Nest Aware. If you suspect that your internet connection is not working, contact your ISP and get the internet connection fixed as soon as possible. Once the internet connection is fixed, you should be able to access the necessary features through Nest Aware including the history.
Change the position for your camera:
If you are looking for a specific incident that should have been registered on the camera, it is possible that it wasn’t facing the right way. It is difficult to adjust a security camera in a way that captures everything going on around your house. Hence, change its position depending on the place where you expect an activity. If the camera is able to capture it successfully, you will be able to take a look at it through the history on Nest Aware.
