Amazon is a brand that can be associated with everything. From shopping to streaming online content to e-books, Amazon provides it all. Amazon is also well-known for its e-book reader, the Kindle. Fans of Kindle can find their kind of treasures on the Amazon Kindle store, a mine of e-books. With Amazon’s Look Inside feature, buyers can get a preview of what the book is like before they buy it. Of course, this is a handy feature as you never know whether you would like a book’s written style before reading it.
The feature allows you to read a few pages of the book and then decide whether to buy it or not. You can also decide whether a hard copy of the book would provide a better experience than an e-book. Some readers swear by this feature before buying any book.
Look Inside feature of Amazon not working
Are you having trouble trying to preview a book? It’s been a few days since Amazon’s Look Inside feature is unresponsive. The icon still exists, but it is just a picture. When clicked, the preview doesn’t open. Many users will point this out in Amazon’s forum.
The error happening had a variety. There were users for whom neither a browser nor a Fire Tablet worked. At the same time, some users had issues related to Fire Tablet only. Some users could open the preview from a browser, but not their fire tablets. Whether the user wants to select books through the browser website or a fire tablet is a matter of choice. However, this issue appears to be universal as both browsers and fire tablet users are facing it.
Amazon customer support hasn’t come up with positive responses regarding the issue. Practically, users can only report issues with orders and device hardware issues. When it comes to software issues, they are clueless on how to troubleshoot. Hence, users are highly dissatisfied.
However, we have got the fix for your issue. Follow these steps to make the Amazon Look Inside feature work again.
For Chrome browser
- On your computer, open Chrome Browser.
- At the top right, click on the three vertical dots.
- Click on More Tools.
- Select Clear browsing data.
- At the top, choose a time range, select All time.
- Check the boxes next to “Cookies and other site data“ and “Cached images and files”.
- Click Clear data.
- Restart the browser.
For Mozilla Firefox
- Click the menu button and select Settings.
- Select Privacy and Security panel.
- In the Cookies and Site Data section, click Clear data.
- With both the boxes checked, click on Clear.
- Restart browser.
For any other browser like Safari, you have to do the same thing, i.e., clear browser data and cached files.
Following the above steps may help fix the issue, as it has for most others. If it still doesn’t work, you can contact Amazon Customer support. Use a browser for the same.