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ArriveCAN not working in 2021 : How to fix it ?

Travelling to Canada? You will need ArriveCAN. If you are have trouble with it, here's how to fix it.

by Sharmila Ganguly
10th July 2021
in Apps/Games, News
0
ArriveCAN

If you are having trouble with ArriveCAN, follow these steps to fix it.

Talk about a properly managed country; here’s Canada for you. And now, if you are vaccinated, you will be able to visit Canada without any requirements. The Canadian government has now provided relaxation for fully vaccinated travelers and who is/are traveling to Canada.

A traveler may be exempted from specific requirements i.e., 14 days quarantine, 8-day test, and hotel stopovers for air travelers. The criteria for exemption are:

  • are asymptomatic
  • are eligible to enter Canada
  • meet the Government of Canada requirements of fully vaccinated travelers
  • meet all other entry requirements, including entering your information in ArriveCAN before arrival

ArriveCAN makes the entire process automatic and hence, better.

Note that there are no exceptions for travelers who are partially vaccinated.

ArriveCAN

ArriveCAN not working? Here’s how to fix it

Your ArriveCAN application might not be working due to many reasons. Here’s how you can troubleshoot it.

For ArriveCAN online

If your ArriveCAN online refuses to open, you may be using an outdated browser like Internet Explorer. ArriveCAN will only work on new-age browsers like Chrome, Firefox, Safari, and Edge.

For ArriveCAN app

If your ArriveCAN app isn’t working, here’s what you can do.

  1. Update the app to the latest version. Manually update it from Play Store or App Store.
  2. If there are no updates and your app is still not functional, please uninstall and reinstall the app.

If the above doesn’t help, you may contact their support from here.

Make sure to include the following information when you write an email:

  • a screenshot of the issue, if possible
  • the model and type of phone you’re using, and the app version

If you want to find the version number, check out these locations in the app.

  • You will find the version number below the sign-in box on the main sign-in screen
  • Select the three horizontal lines on the top left of the ArriveCAN main page of the app. You can locate the version number at the bottom left of the pop-out screen.

We hope you were able to trouble the issue through these tips!

 

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Sharmila Ganguly

Sharmila Ganguly

I love to play video games and write about them. Food helps with my patience. I am a fan of comedy, and I am funny too (sometimes just angry).

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