If you want to solve the BBC iPlayer not working issue on your Panasonic smart TV, then consider reading the entire article. You will most definitely find a fix that suits your situation and fixes the problem for you.
BBC iPlayer is a video streaming platform with a ton of content for its viewers. Apart from the mainstream cable TV shows, it also hosts a few originals for the iplayer viewers. While the app is great, there can be instances where the application fails to work. The situation becomes a lot more specific when it happens to a group of users with a particular set of device. Hence, if you are a Panasonic smart TV user who has been facing issues with the BBC iPlayer application, take a look at the troubleshooting steps given below. If follow these steps, the problem will be solved within no time.
Fixes for BBC iPlayer not working on Panasonic smart TV:
1) Update system software:
Keeping your system up-to-date is definite way to avoid running into unnecessary problems with apps and other features. Check your device for available firmware updates. Go to Menu > Network > Software update. Install the available updates for your Panasonic Smart TV. Be patient as updates can take a while to download. Keep your TV on and let the update proceed without interruptions. When your Panasonic TV is up-to-date, try to use the BBC iplayer app again. If the Software update option is greyed out for you, this means that your TV is not connected to the internet. So, either connect your TV to the internet or try the fixes for a faulty internet at the end of this list.
2) Update app:
The next best thing to do would be checking the app for an update. Go to the application store and search for BBC iplayer app. It should automatically suggest a pending update for the version installed on your device. Install the available update and check if it solves the issue you are facing with the app. If there are no changes even after the update, try the next method.
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3) Clear cache files:
The temporary files saved by a program or app on your device are called cache files. These cache files are just junk files which can be deleted without a second thought. To delete the BBC iplayer cache files on your Panasonic TV, follow these steps – Settings > Apps > System apps > BBC iplayer > Clear app cache. After you have cleared the app cache, restart your TV and launch the BBC iplayer app. This will hopefully solve the issue.
4) Reboot device:
A reboot or a reset is an opportunity for your device to reconfigure its privacy settings with the apps. It will also solve minor system glitches to potentially fix any problems with not just BBC iplayer, but all the other apps. To reboot your Panasonic Smart TV, unplug the power cable from the wall socket and press hold the power button on the TV for more than 30 seconds. After 30 seconds, let go of the power button. Plug the power cable back and turn on your TV. Be patient as your TV might need a few more seconds than usual to turn on. Check if the BBC iplayer issue has been resolved for your Panasonic Smart TV. If not, you will have to troubleshoot your network. Follow the steps below.
5) Check connectivity:
If none of the above methods worked, there is a great chance you may be facing a network issue. The first step to troubleshoot a household network connection is to power cycle the router. Then reconnect the device to check if the issue still persists. If it does, check the DNS server settings on your device. If you have ever changed the DNS settings, you might have to put it back to how it was to solve this error. Another potential culprit can be the use of VPN. Turn your VPN off and try to use the app again. If you think the problem is out of your reach, contact your ISP about the situation.
