Can’t figure out a way to deal with the Dazn app not working on your smart TV? Take a look at this article and use the troubleshooting methods mentioned to solve the problem.
The Dazn app is the one stop solution for every sports enthusiast to enjoy their favorite game. The multi-device compatibility of the app makes it accessible easily on the device of the user’s choice. But, there can be some issues that users can run into while running the app on their smart TV. Hence, here is a list of all the troubleshooting methods that can solve basic problems with the app.
Fixes for Dazn app not working on Smart TV:
1) Relaunch application:
Close the DAZN application on your smart TV. And remove it from the list of recently used applications. Now, relaunch the application and check if the problems persist. If they do, check out the next fix.
2) Restart Device:
If relaunching the application does not help, try to restart your TV. Try using the DAZN app after simply turning your Smart TV off and on with the remote. You can also unplug the power cable of your TV and let it be for a few minutes. Then plug it back and check if the problem is solved.
3) Force stop/Clear cache:
Force stopping the app will close all the instances of the application, allowing you to start afresh. Also, clearing the app cache will remove all the temporary data stored by the app on your smart TV. Locate the list of installed applications on your TV through the settings. Select the DAZN app and first ‘Force stop’ it and the ‘Clear cache’. After this, launch the application and check for the results. This will most probably fix the application for you.
4) Clear data:
If clearing the app cache did not help, try to clear the app data completely. After this step, the DAZN app on your smart TV will be reset to the default settings with all your account data deleted. Hence, make sure that you know your account credentials before moving forward with this step. The option to clear the app data will be at the same location as ‘Clear cache’. Once, the app data is cleared, launch the app and log into your account. This will solve the problem with the DAZN app on your smart TV.
If none of the above methods worked for you, try to uninstall the application altogether. Either use the system settings or the option on your respective apps store. Uninstall the DAZN app and then reinstall it. Log in with appropriate credentials and check if it is working correctly.
6) Server outages:
A server outage can be an issue, especially during a huge sporting event. Many users will join and use the app in order to watch the live stream. This can cause a server outage making a specific content unavailable.
7) Check connectivity:
Check the internet connection for a weak service. Launch some other app and check if it is facing similar issues as well. If it is, power cycle your router. you should also try to connect your TV via an ethernet cable directly. A direct ethernet connection is always better than a Wi-Fi connection. If a power cycle does not solve the issue, contact your ISP for further assistance.
If the troubleshooting methods mentioned above don’t work, try contacting the DAZN customer support. They will provide you the technical support you need to solve this problem.