Division 2 is one of the most famous action role-playing games developed by Massive Entertainment and published by Ubisoft. The game is available on a variety of platforms including Windows, Xbox, and PS along with Amazon Luna. Players were having a lot of expectations from the game right after it was first announced. However, lately, many players are getting an issue where the game is crashing on their platform. This can be frustrating for the players as this issue is not limited to a particular platform. Therefore, we will be discussing some of the best fixes and workarounds for Division 2 Crashing on PC, Xbox & PS5 so that the players won’t have to experience instability during their gaming experience.
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Division 2 Crashing on PC, Xbox & PS5 (2023): How to fix it
PC fixes:
1) Restart the game:
The first thing you can do is restart the game. Restarting the game will sort out any temporary issues that might be hindering the functioning of the game.
2) Restart your system
The second thing you can do is restart your system. This will further help you to get over temporary issues that might be causing your system to restrict the game from running.
3) Update Windows and graphics drivers
You can also update your Windows version to the latest one to ensure maximum compatibility. Also, make sure that your graphics are up-to-date.
4) Check the minimum system requirements of the game
Make sure that your system meets the minimum system requirements of the game. Here are the official details-
- OS: Originally released for Windows 7, the game can be played on Windows 10 and Windows 11 OS
- Processor: AMD FX 6350, Intel Core i5-2500K, or better (SSE 4.2 and AVX support required)
- Memory: 8 GB RAM
- Graphics: AMD R9 280X (3 GB), NVIDIA GeForce GTX 780 (3 GB with Shader Model 5.0+), or better
- DirectX: Version 11
- Storage: 77 GB available space
5) Check your network connection
Make sure that you have sufficient network speed and if not, restart your router or change the network connection that you are currently using.
6) Open the game in Windowed mode
Firstly, search for Division 2 by pressing the Windows button. Now, go to the properties of Division 2’s shortcut or .exe file. After that, open the “Run” or “Open” option and select “Windowed” mode. Now, click on “Apply” and then press the “Ok” button.
7) Play through Direct X 11:
You can play the game through Direct X 11 if merely opening the game in Windowed mode doesn’t work. You can force Dx11 by entering the dx11 command in the launch options.
8) Verify game files:
One of the most important fixes is to verify the game files on Steam. You can do this by going to Steam> Library> Division 2> Properties> Local Files tab. From here, you must select an option that says verify game files of the system.
9) Repair Easy Anti-Cheat (EAC)
Go to Windows> Exploit Protection Settings> Program Settings> Add Program to Customize> Choose the exact file path option. From here, go to Tom Clancy’s Division 2 installation folder on your system. Here, you will find three application files:
- EACLaunch
- TheDivision2
- thedivison2launcher
Open all of them one by one and go to their Program settings. Now, click on “Override system settings”. Turn “OFF” all the settings. Do this for every single application file.
10) Set the framerate to 30 FPS max
You can also set the frame rate of the game to 30 FPS max to avoid crashes. For this, you will have to go to the in-game graphics settings and limit the in-game FPS to 30.
11) Change EAC Affinity
Open the task manager and go to the details tab. Now, search for the “EasyAntiCheat” program and go to its details. Now, change the affinity of the file to CPU 1.
For Xbox:
1) Restart Xbox
If you are getting the error on an Xbox console, the first thing that you need to do is restart your Xbox console. You can do this by turning off your Xbox console and unplugging it from the power supply for a couple of minutes. After that, you can plug in the power supply again and open the game again to see if it is working perfectly or not.
2) Reinstall the game:
The second thing you can do if you constantly experience crashes is uninstall the game and then install it again. This may be a time-consuming process but it will repair any issues that you might be having with the game.
3) Move the game to the internal hard drive
If you have installed the game on an external hard drive and running the game through it on your Xbox console, you might want to move it to the internal hard drive of your Xbox console for better compatibility.
4) Reset your Xbox console
You can also reset your Xbox console if none of the fixes work. You can follow these steps to complete the process:
- Press the Xbox button on your controller to open the guide.
- Navigate to the “Profile & system” tab.
- Select “Settings.”
- Select “System.”
- Select “Console info.”
- Select “Reset console.”
- Choose “Reset and remove everything” to perform a full factory reset of your console, or choose “Reset and keep my games & apps”
- Now, you will have to follow the on-screen instructions to confirm the reset and begin the process.
5) Disconnect the external hard drive
Try disconnecting any external hard drive while accessing the game. This might fix the crashing issues.
6) Delete locally saved data
You can also try deleting the locally saved data of the game on your console. This might fix the crashing issue.
7) Update your Xbox
Make sure that your system software of Xbox is running in its latest version. If not, try updating it to the latest version and then run Division 2 again.
8) Try launching the game offline
This is a workaround rather than a fix but it is worth a try. You can disconnect your console from network services and then try running it without the internet.
9) Disable unnecessary options
Go to General TV and Display Options on your Xbox console. Now, disable the following options:
- HDR
- Allow YCC 4:2:2
- HDMI-CEC
10) Try changing your resolution
If you are running the game on 4k resolution, try lowering it a little bit.
For PS5:
1) Update the game
The first thing PS5 players can do is update the game if possible. Players can check the game for updates through PlayStation Store.
2) Check for system updates
The second thing players can do is check if PS5 has any pending system updates. If you are a PS5 player who is experiencing this issue, you can check for updates by going to Settings > System > System Software > System Software Update and Settings > Update System Software to check for updates.
3) Restart the console
Sometimes simply restarting your console can resolve the issue. Players can try turning their PS5 off, waiting a few minutes, and then turning it back on again.
4) Clear the cache
Players can clear the cache of their PS5 by turning off their console and unplugging it from the power source for about 30 seconds. Once it is done, they can plug it back in and turn it on.
5) Reinstall the game
Players can try to uninstall the game from their PS5 and then reinstall it. This can help fix any corrupted files or installation issues.
6) Rebuild the database
Players can try rebuilding the database on their PS5 as this might help resolve the crashing issue in the game. To rebuild the database, turn off the console, then press and hold the power button until you hear two beeps. Release the power button and select “Rebuild Database” from the Safe Mode menu.
By following these steps, you can get over the crashes easily. However, if you still experience crashes daily, you can try contacting the official support team of Ubisoft. On this note, do not forget to visit Androidgram for the latest updates in the world of tech and gaming.
