Fed up with the DJI Fly app not working? Consider going through this article to get a list of all the troubleshooting steps that can fix the app.
DJI Fly app allows DJI drone users to edit and share media recorded by their drone. Users can also fly their drones and capture images or videos through the app. It is basically a companion app for the DJI drone to cut down on the steps and efforts in the process to create content. You can add various effects, and music to your videos on the app. The app is also integrated with SkyPixel which is a platform dedicated to sharing aerial photos and videos. You can enjoy content from others while also sharing your creations.
This is achievable only when the app is working as intended. But as we all know, apps tend to act weird when subjected to a major change. This change can either be from the developers of the app or on your device. It doesn’t matter what causes the app to throw errors. Dealing with such problems can be very frustrating and not worth the time. That is why here is a list of fixes for this problem. Whenever the DJI Fly app is not working on your device, you can implement the troubleshooting methods given below to solve the problem. Read on!
Fixes for Dji fly app not working:
1) Use a compatible device:
Unfortunately, the DJI fly app is not compatible with every available device out there. It is very likely for a user to accidentally use an incompatible device with the app. The list of all the compatible devices for the DJI fly app is given below. Make sure that you are using one of these devices before moving forward with the troubleshooting.
Compatible iOS devices –
iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13, iPhone 13 mini, iPhone 12 Pro Max, iPhone 12 Pro, iPhone 12, iPhone 12 mini, iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11, iPhone XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8 Plus, iPhone 8.
The iOS version on your phone should be 11.0 or above.
Compatible Android devices –
Samsung Galaxy S21, Samsung Galaxy S20, Samsung Galaxy S10+, Samsung Galaxy S10, Samsung Galaxy Note 20, Samsung Galaxy Note10+, Samsung Galaxy Note 9, HUAWEI Mate 40 Pro, HUAWEI Mate30 Pro, HUAWEI P40 Pro, HUAWEI P30 Pro, HUAWEI P30, Honor 50 Pro, Mi 11, Mi 10, Mi MIX 4, Redmi Note 10, OPPO Find X3, OPPO Reno 4, Vivo NEX 3, OnePlus 9 Pro, OnePlus 9, Pixel 6, Pixel 4, Pixel 3 XL
The Android version on the above-mentioned devices should be 6.0 or above.
2) Update app:
Open the apps store on the device where the DJI fly app is installed. Search for the app by typing its name in the search box. Select the app logo and check if there are any recent updates available for it. The store will let you know about the update by displaying an Update button under the app description. Install the update and check if the app works.
3) Clear app cache:
App cache usually clogs the database of an app on your device. This makes the app, take up a huge space on your device just for a little boost in the loading speed. This trade usually results in errors. It is better to just delete these cache files. On an Android device, you can easily delete the cache files from the storage setting – tap and hold the DJI Fly app until a small window appears. Tap on the info icon or App Info and choose Clear data > Clear cache. On iOS devices go to Settings > General > Storage > DJI fly app > Offload app. Relaunch the app and see if it is working again.
4) Restart the device:
Restarting your device can take care of a ‘not so evident’ error that might be troubling the app. Perform a quick restart and launch the app right after. DJI Fly app will hopefully start working without any errors.
5) Update system software:
Incompatibility errors can often be solved with a system update. Hence, go to your device settings and navigate to the About section. Look for notifications about a software update. Install the update that might be available. Wait for the installation to take place and launch the app after that. The DJI Fly app not working issue should not be a problem anymore.
6) Reinstall the app:
A complete reinstallation is a good way to start afresh. Uninstall the app from your device and open the apps store. Search for the app and download it again. Sign in to your account and give the app all the necessary permissions to carry out all the tasks efficiently. The app will now work without bothering you with errors.