Do you own an EBT card? If yes, then you must have tried using the ebtEdge application to access various features of your card, check its transaction history, and more. However, the application isn’t known for providing a seamless experience to its users, which is why there are multiple reports from many stating that the app is not working on their devices. Well, if you too are encountering the same, this is just the guide you need as we have shared a few workarounds that you can try to fix the issue for good.
There can be various instances where the application may not work. For some, the application may stop working when trying to check their account balance, while for others, the application may fail to sign them in. Irrespective of the error you are encountering, you need to try a few workarounds listed in this guide.
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ebtEdge app not working: How to fix it?
Restart application
For starters, before trying any workarounds, you should try restarting the application and then trying again to check if the issue persists. While closing the app, make sure that it is removed from the Recent Apps list. Once removed, launch it again and then check whether it works.
Switch network
If you are unable to sign in to the application, there is a high chance that the internet connection you are connected to is the reason for this issue. So, what you can do is switch to a different network and try again. If you are using Wi-Fi, consider switching to mobile data and trying again.
Clear App Cache
If you are on an Android device, you can try clearing the cache of the ebtEdge application. Doing so is easy as well. First, go to Settings, then App Management, and select ebtEdge. Now, go to Storage and select the Clear Cache option. After this, launch the application to check if the issue persists.
Server outage
It is also possible that the ebtEdge servers are down while you are trying to access the application’s features. If that’s indeed the case, all you can do is wait for the servers to go back online and then try again. You can get server-related updates on third-party sites like Downdetector.
Access website
Another workaround worth trying is to access the official ebtEdge website. Here, log in to your cardholder account and then open the application. Doing so might fix the issue.
Reinstall
Finally, if nothing else works, there’s only one thing left to try and that’s to just reinstall the application. Begin by removing the application from your device and then downloading it from the App Store/Play Store. Once done, launch it to check if it works. You can also try installing the application on a different device to see if it works on it.
That said, these are the workarounds you can try to fix the ebtEdge application not working issue on your phone. If you find this guide informative, consider visiting Android Gram for more tech-related, interesting content.
