Online shopping is a very convenient and easy way to get the things you desire delivered to your doorstep. However, as shoppers, looking for better offers and prices is the primary goal. Fetch Rewards might just be the app you need if you like a few extra benefits and offers while shopping. It is an easy way to claim rewards just by scanning your receipt. Easily save money by gaining rewards through the purchases you may make regularly. But what if the app does not work on your device at all. There are quite a few reasons that can affect the normal functioning of an app. And trying to go over those reasons can be difficult. Hence, to help you out, here are some easy troubleshooting steps you can try. Read through the article carefully and use the following steps to your advantage.
Fixes for Fetch Rewards not working:
Check your connectivity:
If you are facing an issue with Fetch Rewards for the first time, it is quite possible that it’s not the app but your internet connection. Problems with the internet connection can affect how apps work on your device. Check other apps on your device, preferably a video streaming platform. Try playing a video at the highest quality available. If the video or the app buffers way too often than expected, you can be sure that the Fetch Rewards app is being affected by a faulty internet connection. Contact your ISP to get your internet connection fixed.
Check server status:
The users who found out their interest connection is working just fine, should check Fetch Rewards’ server status next. Go to your browser and search “Fetch Rewards server status”. Read through the status report provided by different websites. The servers are in fact down, wait for some time before trying to redeem your reward on Fetch Rewards.
Restart your device to fix temporary errors affecting the app. A restart is pretty straightforward step, but it can change from device to device. So refer the manufacturers guide in restarting your device. After the restart, open the Fetch Rewards app and check if it works.
Clear cache files:
Press and hold the app icon on your device and select “app info”. In the new window, select “Clear cache”. If you have an iOS device, go to settings > general > storage > Fetch Rewards > offload app. Now open the app and check if the problem persists.
If Fetch Rewards still does not work, uninstall the app from your device. Now perform a restart and then go to the store relevant to your device. Android users will go to the Play Store and Apple users will go to the App Store. Download the Fetch Rewards app again and log into your account. This time the app will work without any errors.