Road trips are fun, but they can be even more fun with a few cashbacks and easy discounts. The Murphy drive rewards app allows its users to claim rewards and cashback for the transactions they make from select stores. Users can also save up to $1 on every gallon of gas. With benefits like these, you can easily save a lot of money over time. But that is only if the app works smoothly. If the app is somehow subjected to problems due to an unknown issue, you might not be able to use some features. But fortunately, you have this article by your side. Here are the troubleshooting methods that you can use to fix the problems with the Murphy drive rewards app on your Android or iOS device. There aren’t any specific issues that can stop a user from operating the Murphy drive rewards app. Hence the list only contains basic troubleshooting steps. With all things considered, they should help you fix the app.
Fixes for Murphy drive rewards app not working:
For Android devices:
Troubleshooting apps on an Android device is relatively easy. The first and most important thing you should try is restarting the app as well as your device. Close the Murphy drive rewards app on your Android device. Now, swipe from the bottom of the screen to the middle. This will open up the list of recently used apps. Remove the Murphy drive rewards app from the list. Now restart your device and check if the app works.
Another thing you can try is clearing the app’s cache files. To do that, press the app icon on your Android device until a small menu appears. Select “app info” and then tap on Clear Cache to clear the cache files. If that doesn’t work, try updating the app. Open Play Store and search for the Murphy drive rewards app. If there is an update available, install it. If there are no updates available, uninstall the app and then install it again. After that, open the app and log in. The app will work just fine after this.
For iOS devices:
You have to pretty much follow the same steps for an iOS device as for an Android. Close the Murphy drive rewards app on your iOS device. Now restart the device and open the app again. Check if it is fixed. If not, try offloading the app. Go to Settings > General > Storage > Murphy drive rewards app > Offload app. After this try opening the app.
A better way to clear any unwanted files on your system would be to uninstall the app from your device. But before that, go to the App Store and check if the app can be updated. Search for the app and check under its icon to see if there are any updates available. If there is, update the app and check if it works. In case updating the app doesn’t help, that is when you can go ahead and uninstall the Murphy drive rewards app and then install it again. This will definitely fix the app on your iOS device.