A cellular connection is the most dependable source of internet for any device. You can activate and use a cellular connection from anywhere you want. And MVNO’s like Freeup mobile, play an important role in this! Freeup Mobile is a cellular network provider that uses AT&T’s network to function. AT&T is a very well-known service provider which has great coverage throughout the United States. However, a virtual service like Freeup has its own advantage which makes users want to go for it. Its simplicity is often what convinces users to switch to it.
But there’s one issue. Some users may face an issue with Freeup’s service sometimes. And with no good sources for solutions, solving them on your own can be difficult. If the mobile data on your Freeup connection is not working for some reason, here is an article that will help. Using the troubleshooting methods listed below, you should be able to fix the problem in no time!
Fixes for Freeup mobile data not working:
Devices that are no longer supported:
Recently Freeup dropped its support for 3G. So if your device was a 3G only model, you will have to consider replacing it with a device that has a 4G support. Because without that, you will not be able to access Freeup mobile data under any circumstance. You can go through this extensive list of devices provided by Freeup. It includes all the devices that are supported by the network and will not have any issues connecting to Freeup Mobile data.
Select a new APN:
Selecting a new APN after the activation of your Freeup connection is an important part of setting it up. Go to your device settings then select Wireless Controls > Mobile networks > Access Point Names > New APN. Then you need to add all the information given below. Go through it carefully and perform the steps on your device.
Name: FreeUP Mobile
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMS Proxy: proxy.mobile.att.net
MMS Port: 80
Authentication Type: None
APN Type: default,mms,supl
APN protocol: IPv4
After this, there won’t be any issues in connecting to the Freeup mobile data.
Check network settings:
Under Mobile Networks in your device settings, check if 4G/LTE is selected. Also, “Data Roaming” should be turned off. This is important for maintaining great connectivity with Freeup mobile data on your device.
Another important suggestion given by Freeup is to keep your device software updated at all times. An outdated software can also cause the issue that you so desperately want to avoid. Go to your device settings and select “About device”. If there is an update available for the device, you will be notified there.