When you find something interesting on the Facebook marketplace, you will want to get in touch with the seller as soon as possible. But whenever you try to send a message, an error notification pops up saying, “Error performing query” on Facebook. This is really frustrating since it stops users from having important conversations. This issue is very confusing from the perspective of an average Facebook user. How is a user supposed to know when they would be hit with an error? However, it is not as difficult as it may seem. The Error performing query message on Facebook only shows up when there is an issue with the Facebook servers. Now there is no way you can fix a server outage. But if you want, there are a few generic troubleshooting methods you can try while you wait for Facebook to fix their servers. Take a look!
Troubleshooting steps you can try to fix error performing query issue on Facebook:
Log out and log in:
Log out of your Facebook account temporarily. Now close the Facebook app on your device. If you are using a browser, close the browser. Now open the app or browser again. Sign into your account and go to the Facebook marketplace. Try sending a message to the buyer again. Hopefully, you can get through the message you want without the “Error performing query” error interrupting it.
Update app/reload the page:
Check if the Facebook app on your device can be updated. Go to the store and search for the Facebook app. If there is an update button under it, install it. After the update, the “Error performing query” error on Facebook should not persist. For the users on a browser, click the reload button. Reload the page and check if that solves the issue.
Clearing the cache files can help you fix the problem on the Facebook app as well as a browser on which you might access the website. Press hold the app icon on your device and select the “Info icon”. Now select “Storage”/ “Cache files” and then select the option to delete them. After deleting the cache files for the app, the “Error performing query” message should not show up on Facebook. The steps for clearing cache files for a browser can change for every browser. Here are the steps to delete cache files on some of the commonly used browsers.
Chrome – Open the menu by clicking the dots on the top right corner > More > More tools > Clear browsing data.
Firefox – Open the menu by clicking the three lines at the top right corner > Preferences > Privacy and Security > Cookies and Site data > Clear data.
In case you are using a different browser, look up the steps for clearing the cache files and try opening the Facebook website after that.
Restarting the device you use will only take a few seconds. However, a restart is known to fix many system-generated errors. Though in this case, there isn’t much to think about, since the problem is due to the Facebook server outage. But a restart is always worth the try. So, restart your device and check if the “Error performing query” error persists on Facebook.
Use a different browser:
Lastly, you can try switching your browser to work around any problematic extensions. Going through each and every extension to find out which one may be causing an issue is difficult. It is better to switch your browser and access the website that you want. If this fails to fix the “Error performing query” error as well, then you might want to wait for Facebook to fix it at its end.