Do you want to fix the back screen issue with your GoPro Hero 9? Then I would recommend reading the article to the end.
The back screen on the GoPro Hero 9, is known to have issues for quite some time now. According to some users, the GoPro Hero 9 has the worst screen among other GoPro cameras. Roughly around 2020, the camera got an update that fixed the delay in the screen response time. Should have been a happy ending if you ask me. With another update that followed after some time, almost every GoPro Hero 9 user started facing an issue. The back screen on their GoPro Hero 9 would not turn on at all. The small screen beside the lens would load up. But the screen at the back would not show the contents on it. In some cases, the screen also responded to touch. So users could randomly touch here and there to make changes, but nothing was visible. If you are facing similar difficulties with your GoPro Hero 9 camera, try the following list of troubleshooting steps.
Fixes for GoPro Hero 9 back screen not working:
1) Manually update the camera:
To manually update your GoPro Hero 9 camera click here and follow the given steps. After you have made sure to follow the given steps all the way through, the latest firmware build for the camera will be installed successfully on it. Now, the back screen of the GoPro Hero 9 should be working normally. If not, try the next troubleshooting method.
2) Fiddle with the brightness settings:
The GoPro app will have a control for the brightness of the camera screen. That is only if you had connected the camera with the app on your phone before the problem. Set the brightness to random values. Do this a few times. According to a user experience, the camera display went back to working normally after they changed the brightness through the app. If this trick was able to solve your problem, great! But if the GoPro Hero 9 back screen still does not work, continue reading.
3) Hard reset the camera:
Take out the batteries and the SD from your camera. Keep it like that for at least 5 minutes. Now, put the SD card and batteries back in place and turn on your GoPro. A hard reset is generally the answer to many technical problems that don’t seem to have a specific reason. Hence, it is worth giving a shot. If your GoPro Hero 9 back screen display still doesn’t work, try the next and final step given below.
4) Contact customer support:
Contacting customer support and providing video proof of the problem helped many users. Many got their camera exchanged for a new one and many got it repaired, all for free! You too can contact GoPro customer support by clicking here. Follow the steps that they suggest to get your GoPro Hero 9 back screen fixed.