Want to get to the bottom of the reasons for the HelloFresh app not working? Then let me introduce you to the following article where all your questions will be answered.
There are many people who prefer eating food cooked at home, rather than visiting a restaurant. This practice can be a great way to keep healthy and avoid eating junk food impulsively. However, not everyone has the time to prepare lavish meals. HelloFresh is a savior for such individuals. HelloFresh delivers meal kits that include the ingredients for enticing recipes.
The HelloFresh app is available across multiple platforms. You can sign up to the service and receive these kits to cook yourself some tasty food. For the most part, Hellofresh is great. But, if a user has to face errors while using the HelloFresh app, things can get a bit irritating. If you are faced with an error on the HelloFresh app, try the fixes mentioned below. Your problem will be solved in no time!
How to fix Hellofresh app not working:
1) Clear cache files/ app data:
Cache file are the residual files that clog the database of an app. If there are too many outdated cache files associated with an app, it can cause the app to not function correctly. The easiest way out of this is to delete these files form your device.
Android device users can clear the cache memory by tapping and holding the Hellofresh app and selecting App Info or the i icon. iOS users will have to follow these steps to clear the HelloFresh app cache – go to Settings app > General > Storage > HelloFresh app > Offload app. After this step, launch the app again and observe if the problem still bothers you.
2) Restart device:
Restarting your device is the go-to troubleshooting method when you don’t know the source of the error. Restart your device and launch the HelloFresh app. Any minor system errors will be taken of through this step.
3) Update app:
Go to the app store (PlayStore or AppStore) on your device. Search for the HelloFresh app. Tap on it and check for notifications indicating an update. Usually, the button exactly below the app logo will be the option to update it. Updates for any app are released in order to solve a recurring problem faced by the majority users. You can install the available update on the store.
4) Reinstall app:
Uninstalling the app will clear all files – including corrupted ones – from your device. Hence, uninstall the app from your device and reinstall it. Go to the app store and install HelloFresh. Run the app and log into your account. Now, you should be free to use the app without any errors.
4) Check internet connection:
A quick way to make sure your internet is working correctly, open some other app on your device. If you see similar errors or if the app takes a lot of time to load, you should troubleshoot your connection. Turn off your Wi-Fi router and unplug the power cable. Let it be like that for 30 seconds after which you can turn it on again. This should fix the connection issue with your router.
If you use mobile data for internet, you can just toggle between the Airplane and Normal modes once. This will refresh your connection and fix its speed and stability. After the troubleshooting is done, open HelloFresh app and check if the problem is solved.
5) Use the browser:
If none of the above solutions worked for you, it could be a server outage or a bug. You might have to wait for a few hours before getting to use the app again. In the meantime, you can try using the browser to access the HelloFresh website. Log into your account on the website and you should be good to go!