The Kasa app is a tool that facilitates controlling the Tp-link home devices you have installed in your home. Many of the devices offered by Tp-link are for security and monitoring your house. Hence it is very important to keep yourself updated about the movements around your house in your absense. This can only be achieved through timely notifications on the Kasa app. However, if you are reading this article it is safe to say that you aren’t receiving any notifications on the app. Luckily, we can help you fix the problem. Read through the troubleshooting steps that are listed below. Use them on your device and fix the problem in no time!
Fixes for the Kasa app notifications not working:
It is possible that the permission to push notifications on your device was revoked from the Kasa App. Giving the app the permissions it needs to run smoothly should be enough to fix the problem you are facing. On your device, open the settings app and tap on the search bar at the top of the screen. Now search for “notifications”. Select the setting tab that shows up in the search results. You will see a list of apps. Find the Kasa app and select it. Toggle the button in front of it to enable notifications for the app.
Check sound settings:
You should also check your sound settings. If your device sound settings are switched to silent or if the the DND mode on your phone is enabled, you won’t receive any notifications. Switch those off and the notifications will be received on time on the Kasa app.
Troubleshoot the connected device:
There are a few things you can change about the in app settings on Kasa. Go to the Kasa app and locate the Device settings option. Make sure that the Kasa cam has its time synced correctly. If not, change it so it’s accurate.
You can also try to set the camera to factory defaults. To factory reset the security camera, read through the user manual provided with the devices.
For most users, this is the only step that will be needed. The problems with notifications started after a particular update. The problem stayed for a while after which a user confirmed that it was fixed. What was spoilt by an update will be fixed by one. Open the store on your device and search for the Kasa app. Install the update available for the app. Once the update is installed and ready to go, there won’t be any issues with notifications on the Kasa app.