LG is one of the leading electronic brands that is known for its quality products. It manufactures many different home appliances. One of those many appliances is the LG SN6Y soundbar. The device comes with a subwoofer and connects to your TV wirelessly. It has many more features and delivers a crystal clear sound quality which is expected from a sound system in its price range. But, in the past 1 year, there has been a hoard of reports that question the quality of the LG SN6Y subwoofer. For many users, the subwoofer does not do its job correctly and for some, it does not even turn on. The reports also have users complaining about the amount of time they’ve spent, trying to fix this problem. If you want to get rid of this problem with your device, follow the troubleshooting steps given below.
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Fixes for when your LG SN6Y subwoofer is not turning on or working:
1) Check the connections:
Check the power cable that is connected to your LG SN6Y subwoofer. Make sure that none of the wires used in setting the system up are damaged. If you come across a damaged wire in your examination, replace it with a new one. Fixing the broken parts of the system should be enough to get everything running smoothly. If the LG SN6Y subwoofer still does not work, there are more fixes you can try.
2) Reset device:
Press and hold the Stop and number 6 button on the remote for a bit over 5 seconds. Your LG sn6y should display WL RESET. Now press the pairing button that is behind the woofer. The reset will be indicated by alternate flashing of the red and green light. After this step, your LG sn6y subwoofer will work just fine.
3) Hard reset:
You can also try a hard reset on your LG sn6y subwoofer. Unplug the power cable of the device directly. Now, wait for at least 5 minutes. After that, plug the power cable back and check if the woofer has started working. If the situation hasn’t improved, try the next troubleshooting method.
4) Replace the woofers motherboard:
Now, this step is not your usual troubleshooting method. But this fix is very important for those users who used their LG sn6y soundbar for quite some while before it stopped working. You will have to buy the same motherboard that is used in the device by the manufacturers. You can click here to check out the motherboard you will need. Unscrew the external covering of the woofer and install this motherboard in its right place. If you can find the same product on a different website that you can trust better than the one mentioned above, go for it! But do try changing the woofers motherboard. Doing this managed to fix the problem for many users.
5) Contact LG support:
When all of the troubleshooting steps given in this article fail, the only option remaining is contacting support. Contact LG Customer Support by clicking here. Make sure to mention your problem in detail. Considering the number of users having the same problem, LG will get back to you soon enough with a fix for your LG SN6Y subwoofer.
