Marvel Rivals, as popular as it is now, caters to a huge player base. Ever since the release of the game, it has been able to maintain a concurrent player count of over 300K, and that’s on Steam only. When you factor in other platforms like PS5, Xbox Series X/S, and even players on PC who have downloaded the game via Epic Games, the number is just abysmal. So, a game as big as this must be error-free, right? Well, not exactly. Marvel Rivals, although a very engaging game, is full of bugs. While some are not game-breaking, the one we are focusing on in this guide is. The Login error in Marvel Rivals has been prevalent since the game’s release, and this has led to many abandoning the game. Since you are here, it is quite obvious that you too are looking for a fix. Well, consider reading this guide, as by the end of it, you should be able to play the game without encountering any more hiccups.
As per player reports, the login error in Marvel Rivals is accompanied by the following message: “unable to retrieve data: Error Code 21”. Now, while this issue can occur on any platform, it seems that it has been encountered by Xbox players the most. So, does this mean that this error code 21 is an issue related to the Xbox console? We don’t know yet, but a player on Reddit did mention that they contacted Microsoft regarding the same and even got a response from the Microsoft support team acknowledging the issue. So, it sure makes it pretty clear that this issue is exclusive to the Xbox platform. Likewise, in this guide, we have shared workarounds to fix the issue on the Xbox console, so stick around until the end.
Also read: Marvel Rivals Unable to Buy Lattice Error: Is there any fix yet
Marvel Rivals Login (Error Code 21) Error: Is there any fix yet
Restart
Well, how can a troubleshooting journey begin without a simple restart at the very beginning? Consider restarting your Xbox console before you try any workarounds shared in this guide. After restarting, check whether you can log in. If not, try the next workaround.
Switch network
Login errors are predominantly caused by the network connection in use. This means that the current network you are using might be the reason why you are unable to login in Marvel Rivals. So, consider switching to a different connection and then logging in. You can use mobile data just to check whether you can log in. If you can, then contact your ISP to fix your primary connection.
DNS settings
Changing the DNS settings of your Xbox console might also work. Do you know how to change it? If not, follow the given steps:
- First, access the Settings menu of your Xbox console.
- Next, select Network Settings under the General tab.
- In the General tab, find the Advanced settings option and select it.
- Here, select DNS settings and change it to Manual.
- Now, enter the following DNS:
- 8.8.8.8 (Primary)
- 8.8.4.4 (Secondary)
- After this, save the changes, and then launch Marvel Rivals to check whether the issue persists.
Disable IPv6
This issue can be related to the IPv6 setting used by your router or mobile data network. To rule out this possibility, consider disabling the IPv6 setting on your router by accessing its gateway portal and finding the relevant option for the same. If you are using mobile data, access the APN settings to disable IPv6. Once disabled, launch Marvel Rivals, and the login error should no longer exist.
Select Confirm
When you encounter the error 21 in Marvel Rivals when trying to log in, press the Confirm button first. After this, move your cursor to select the greyed-out button on the top right of the screen. This should bring up the T&C page, after which you should be able to load into Marvel Rivals. At least this is what this player did to fix the problem.
For now, these are the effective workarounds you can try to fix the Login (Error Code 21) Error in Marvel Rivals. If you find this guide informative, consider visiting Android Gram for more such interesting reads on all things gaming.
