Are you frustrated with your Mediacom internet service? If your Mediacom internet connection fails to work, here is an article that will help you fix it in no time!
Mediacom is a cable and internet service provider that may or may not have a monopoly where you live. Hence, there are many users who are stuck with their service because they have no other option available. The majority of Mediacom’s customers are not satisfied with the service they provide. Mainly because of the poor infrastructure and frequent signal drops. Users who are stuck with a bad connection just because of their locality are the most unlucky ones in this situation. It can be really frustrating to deal with constant outages and network issues. For the users who want to try and take things into their own hands, here are some troubleshooting steps you can try to fix the Mediacom internet service.
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Fixes to use when Mediacom internet is not working:
1) Check for network outage:
This is the first thing you should check since Mediacom often faces network outages. You can easily find out if your region is among the affected zones. Log in to your account on the Mediacom website or on their mobile care app. If there are any outages, you will be notified on the home page of the website or the app. This will help you understand the situation if you cannot connect to the internet at all. If you can connect to the internet but there is a lot of latency, check out the next troubleshooting step.
2) Power cycle the router:
Power cycling the router can help fix minor connectivity problems. Turn off the router and the modem and unplug the power cable. Wait for a few minutes. If your modem has a battery, take that out too. After a few minutes, plug everything back in. Turn on your router and modem and check if the problem persists.
3) Check a different device:
To be sure that it is not your device that is causing the issue, check the network from a different device. This will tell you if the problem is limited to a single device. If you can freely use the internet from a different device, you need to contact the manufacturers for the previously used device.
4) Troubleshoot from app or website:
When you sign in to your account on the Mediacom website or app, you will see a Troubleshoot option under the Internet tab. Select the option and follow the prompts on your screen. The feature should help you diagnose the problem and fix it easily!
5) Contact support:
If none of the troubleshooting steps mentioned until now helped you, it is in your best interest to contact the Mediacom support team. To contact Mediacom support, click here.
