If you enjoy visiting events like concerts, festivals and other local events quite frequently, you may be well aware of the Eventbrite app. The Eventbrite app lets users find the events that are happening near them. You can also book tickets for those events using the app. This way you can find the events that you would have not known about otherwise. So essentially, you will never miss out on great events. However, some iPhone users may face a problem with the Eventbrite app. There aren’t any records for specific problems affecting the users. But it is always good to have some troubleshooting steps handy if there are any problems in the future. Here are a few troubleshooting steps you can use in order to fix the Eventbrite app on your iPhone. Take a look!
Fixes for the Eventbrite app not working on iPhone:
Before going ahead with the list of troubleshooting steps, make sure that your internet is working fine. Open other apps on your iPhone to verify that. If other apps on your device are also suffering from issues, contact your ISP and get the internet connection fixed. However, if your internet connection was not the issue, check if the Eventbrite servers are down. Go to the browser on your iPhone and search for “Eventbrite server status”. Read through the status report available on a few websites. If the servers are down, wait for some time before trying to use the app again. But if both your internet connection and the server status are fine, read through the list given below.
Clear cache files:
To clear the Eventbrite app cache files on your iPhone, go to Settings > General > Storage > Eventbrite app > Offload app. This will flush all the cache files stored by the Eventbrite app on your device. Now open the app to check if it works.
Check for updates:
Check if you can update the Eventbrite app or the system software for your iPhone. Updates can fix the problems that may arise due to incompatibility. Go to the App store and search for the Eventbrite app. If there is an update button under the app icon, tap it to install the update. Then check if the app works now. To check for updates for your iPhone, go to Settings > General > Software update. If there is an update lined up, install it and then check if the app works.
Reinstall the app:
If you are at this step, it is safe to say that the troubleshooting steps listed before this didn’t work. This slims down your chances of fixing the app by a lot. Hence, as a last resort, uninstall the Eventbrite app from your iPhone. After uninstalling the app, go to the App Store and search for “Eventbrite”. Install the app again and log into your account. Check if reinstalling the app fixed the problem. If it doesn’t, you should contact Eventbrite support by clicking here.